Visitor Control Center - McChord Field
McChord Field, WA 98438
If you are on an assignment with the U.S. Air Force - If you arrive at McChord Field between 7:30 a.m. and 4:30 p.m., Monday through Friday, you will report to the Customer Service Mall, Military Personnel Section, located at 100 Col Joe Jackson Blvd, to schedule all your inprocessing appointments. Members who arrive during non-duty hours, on a weekend, or who need assistance, may contact the Evergreen Inn located 1147 Barnes Blvd or phone 253-982-5613 and 253-584-1471. A staff member at the International Hotel Group (IHG) Army Hotels/JBLM Lewis-McChord facility should be able to assist you with any questions you may have concerning your arrival at McChord. Your sponsor should also be contacted at your earliest convenience. There is no base operator to assist in contacting your unit, there is an automated phone locator available 24-hours. On McChord installation, the number for the locator is DSN 312-382-1110 or commercial 253-982-1110.
Be sure to wear your duty uniform when inprocessing or doing any other official visits at McChord Fld agencies. All uniform combinations are authorized for wear throughout the year. You should remove all patches from other commands from your FSUs prior to wearing them on McChord. Effective 4 Nov, 2013, JBLM McChord combined Military Personnel Section (MPS) and Finance Service Office inprocessing briefing will only be held on Mondays and Thursday @ 0900. Members will report to MPS Customer Service Desk to schedule briefings and will be scheduled to attend the mandatory Armed Forces Newcomers' Orientation (AFNO). Members are to have Common Access Card (CAC) reset prior to attending briefing. Starting January 2014, the mandatory Joint Newcomers' Orientation is held the Second Tuesday of every month, 7:45 a.m., at the American Lake Conference Center/Club at Lewis-North (off of I-5, Exit 120). Spouses are strongly encouraged to attend. Free on-site childcare is available, (with advanced reservation at 982-2695) while attending the Joint Newcomers' Orientation. Air Force members may obtain 20 hours of free childcare per child through the Air Force Aid Society's Childcare for PCS Program. Contact the Servicemember & Family Readiness Center at 253-982-2695 for more information.
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