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Emergency Assistance

Planning for Emergencies

Army Emergency Relief

Army Emergency Relief (AER)

Army Community Service at USAG Benelux - Brussels operates the Army Emergency Relief program. ACS is also the point of contact for Navy-Marine Corps Relief Society and Air Force Aid Society. AER provides emergency financial assistance to Soldiers, Active Duty and Retired, their dependents, and surviving spouses and orphans of deceased Soldiers/Retirees. AER also offers scholarship opportunities for College aged dependents and Spouses.  For further information call DSN 314-368-9783 or from a civilian phone 011-32-2-717-9783.

Army Emergency Relief (AER) Afterhours

If you are in need of AER Assistance outside of normal duty hours you must phone the American Red Cross Emergency Communication Center at 001-877-272-7337. It is available 24 hours a day, 7 days a week and 365 days a year.

Traveling By Car

If coming to Brussels by car, it is advisable to map out U.S. military installations that are on your itinerary (or close to it). In Belgium, you can call the Military Police Station at USAG Benelux - Brussels if you run into a problem.

Car Emergency Procedures

If you break down on the highway (autoroute/snelweg), stay clear from traffic. You must put on your reflective vest and place your emergency warning triangle 100 meters behind the vehicle. Walk to the nearest emergency phone (indicated by orange signs). If you have reached the orange emergency phone, slam on the yellow button. This will put you in touch with the "Gendarmerie" (in French) or "Rijkswacht" (in Dutch), the equivalent of what you might call the state police. Explain your problem to this dispatcher. They can send out an ambulance, fire truck, or tow truck. If you are already a member of an Automobile Association such as ADAC in Germany, or  Touring Secours for Belgium for instance call them for assistance.

Emergencies in Belgium

USAG Benelux - Brussels - Military Police (MP) Desk

COM 02/797-9769
DSN 314-368-9769

USAG Benelux - Brussels - Host Nation Police Liaison

COM 02/797-9769
DSN 314-368-9769


112 with Cell Phone
100 with Land Line

Belgian Police COM 101

Domestic Abuse (Intimate Partner Violence)

If you are in an abusive relationship and feel unsafe, please contact the Military Police immediately for assistance. The Family Advocacy Program (FAP) Victim Advocacy Service provides a 24/7 hotline for information about reporting options, referral to support services (e.g. medical, legal, counseling and social services), agency coordination, crisis support, and Shelter placement. Our FAP Victim Advocates are available to empower victims throughout the reporting process and obtaining services. Restricted reporting options (no law enforcement or Command involvement) can only be filed with the FAP Manager, FAP Victim Advocate, Health Care Provider, or Social Work Services (in the Behavioral Health Department of the SHAPE or Brussels Healthcare Clinic.)

Domestic Violence 24/7 Hotline (0032) (0)472-90-1068
SHARP Sexual Assault 24/7 Hotline (0032) (0)476-76-2264

Red Cross

Red Cross functions for the USAG Brussels community are now covered from the Spangdahlem office. The Spangdahlem American Red cross contact information is as follows: DSN 314-452-9440; CIV 0049-6565-619-440/241.

Red Cross  Afterhours

For after hours and week-end emergencies please call 001.877. 272.7337

Associated Links

American Red Cross
Provides assistance in times of emergency.

Provides support to troops and families in times of emergency.

United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.

Army Emergency Relief
Provides emergency assistance to soldiers and families.

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