Relocation Assistance Program
A&FRC, Area F, Bldg 1431
Via Capt A. Barbarisi
Aviano, Italy 33081
Phone (DSN) 314-632-5407
Fax (DSN) 314-632-5794
Programs and Services
If a permanent change of station, or PCS, is in your future, you may have questions about moving. As part of the Military and Family Support Center, the Relocation Assistance Program provides services and resources to help make this transition as smooth as possible. Here’s what they offer:
Installation Specific Information
The first days and weeks at Aviano are task-oriented, and following the procedures will help you to get settled more quickly. Your sponsor, supervisor, and all of the many agencies on the base will answer your questions. Talk to the people who "know what it's like." Talk to the people who know what you need. Start with Jump Start the Thursday after you arrive on the Rotator to get your Housing briefing and Local Conditions Safety briefing (if you have completed your driving tests, you may apply for your AFI license on the Pass & Registration Sharepoint website after the Safety briefing). Please review the driver's license testing materials and take the tests before arriving. You can do this online.
Relocation services available at or through the Airman and Family Readiness Center (A&FRC) include:
Discovery Center: Free access to computers, internet, copier, fax, phones. WiFi is available inside and outside the building; no password required.
Right Start Intro Program: Your first week will consist of in-processing and house-hunting. Your sponsor should sign you up for Right Start, Aviano's (mandatory) one-stop in-processing. Right Start begins the first duty day of the week starting at 8:00 am and is three days long (typically Mon/Tues/Wed). Right Start includes an optional Benvenuti (Welcome) local-area bus tour on Friday - for the entire family. Spouses are highly encouraged to attend every day of Right Start and the bus tour. Spouse Hour is part of the Right Start schedule. First duty station Airmen will be scheduled to attend First Term Airmen's Center (FTAC) after Right Start.
Childcare for PCS: Newly arrived Air Force active duty personnel are eligible to receive a certificate authorizing 20 hours of free childcare, paid for by the Air Force Aid Society. This certificate can be used up to 60 days after arrival in country for pre-kindergarten children. Ask your sponsor to make childcare reservations early; newcomer may ask for the voucher at Right Start.
Cultural Adaptation: A fun, cultural adaptation class, led by two Italians, is part of the Right Start class. The Benvenuti bus tour includes stops at an off-base market, a restaurant, wine-tasting, and learning how to park the car (legally!) and ride the train. The Basic Italian class, offered monthly, teaches language and culture to help you immerse yourself in the wonderful Italian experience.
Telephone Calls: Making a call to or from Aviano can be confusing. The chart below will be useful prior to your arrival and once you settle in.
Off-base to the U.S.: 001 + area code + number
On-base to the U.S.: Requires a control number and operator assistance; see your duty section
On-base to a U.S. toll-free number: Dial 8XX-XXX-XXXX
U.S to Aviano: 011 39 0434 30 + number
Local area to Aviano: 0434 30 + XXXX (last 4 digits)
On-base to other on-base locations: 632-XXXX (last 4 digits)
Aviano base to local area: 99 + number (10 digits)
Call your relocation manager »
Or, for 24/7 assistance, call Military OneSource. »