3401 Santiago Road
Fort Wainwright, AK 99703
Phone (DSN) 317-353-7908
Fax (DSN) 317-353-4328
Programs and Services
While moving is always stressful, your stress can be drastically reduced if you take full advantage of the information, education, and personal assistance provided to you by the Relocation Program. This is the place to find answers and get referral to other installation resources as well as assistance with in-transit emergencies. The most important thing you can do to ensure a smooth move is to start planning early using the many Relocation Assistance program services and tools available.
Individual PCS Planning -- Most relocation programs offer one-on-one consultation for anyone needing assistance. In particular those making their first military move, first overseas move, or those with challenging and complex situations such as special needs family members or financial problems should call the Relocation Program for an appointment.
Military Installations and Plan My Move -- For managing and planning your move, use these two DoD sponsored web-based relocation tools with information on over 250 installations worldwide. You can estimate expenses, find the forms necessary for housing and household goods, keep a calendar of events and take other necessary actions to ensure a successful move.
Loan Closet -- Basic household goods items are available to borrow while waiting for your personal property pre-departure or upon arrival. The typical items in stock include: pots and pans, dishes, silverware, irons, ironing boards, portacribs, high chairs, and infant/toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your hold baggage.
Workshops and Briefings -- The classes offered vary from installation to installation but you can generally find classes on buying, selling and renting smart, budgeting and finance, moving with children, general moving preparation and many other moving related topics.
Pre-departure Briefings -- Sometimes called Smooth Move or PCS Briefings, you and your spouse will want to attend for sure. These briefings provide essential information that can prevent you from making uninformed and costly decisions before your move.
Settling-in Services -- These may include welcome wagon services, local area tours with childcare often provided, or basic household items to use until your goods arrive. Overseas arrival services may include introductory language classes and cultural awareness training.
Deployment Support -- The Family Center assists unit family readiness groups and Ombudsman programs during the entire deployment cycle. Support includes services for special needs, classes on deployment preparation, managing finances, helping children adjust, family separation, return and reunion, and information on resources available locally and on-line.
Foreign Born Spouse Support -- Whether your question concerns immigration and naturalization, learning the English language or how to take local transportation, the Relocation Program provides assistance, classes and referrals.
Emergency Assistance -- From time-to-time emergencies occur while moving, the Relocation Program office has the resources to provide emergency financial assistance and referrals.
Transition Assistance -- This is a mandatory program available to assist personnel and family members when they separate from the military. The Relocation Assistance office will establish your individual transition plan and refer you to all the installation and community resources necessary to complete a successful transition.
Installation Specific Information
The Fort Wainwright Army Community Service (ACS) Relocation Readiness Program (RRP) office sponsors a one day Newcomers Orientation the 2nd Wednesday (October-May) of every month at the Last Frontier Activity Community Center. During the summer months (Jun-Sept) the Newcomers Orientation is held the 2nd and 4th Wednesday of each month. The orientation includes subject matter experts that provide information about Fort Wainwright and the surrounding area and an information fair. This program is mandatory for all Soldiers. Your date to attend the Newcomers Orientation will be scheduled when you in process with the Military Personnel Division located in Building 3401. Spouses and DoD employees are highly encouraged to attend.
Assistance for commanders and workshops for Soldiers on the sponsorship program is available. A winter orientation (Welcome to Winter) is held on the 3rd Wednesday of each month September through February and newcomers are encouraged to attend. Topics covered include: vehicle winterization, what to wear, protecting your pets, winter finances and winter adventure. This orientation is a lot of fun and will prepare you for the winter months. Call the ACS RRP staff for dates and times of upcoming events.
For information about furniture loans, call the Furniture Management Office at 907-361-6002.
Call your relocation manager »
Or, for 24/7 assistance, call Military OneSource. »