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Relocation Assistance

Programs and Services

If a permanent change of station, or PCS, is in your future, you may have questions about moving. As part of the Military and Family Support Center, the Relocation Assistance Program provides services and resources to help make this transition as smooth as possible. Here’s what they offer:

  • Individual PCS planning — Most relocation programs offer one-on-one consultation. In particular, those making their first military move, those making their first overseas move or those with challenging or complex situations should contact the relocation assistance office.
  • MilitaryINSTALLATIONS and Plan My Move — For managing and planning your move, you may want to take advantage of these DoD-sponsored online relocation tools. You can estimate expenses, locate forms for housing and property shipments, and create a moving calendar.
  • Loan closet — Where available, loan closets offer basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment.
  • Workshops and briefings — Workshops vary from installation to installation, but you may find classes on purchasing real estate and renting, budgeting and finance, moving with children or general moving preparation.
  • Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing, and they provide essential information to prevent you from making uninformed and costly decisions before your move.
  • Settling-in services — Welcome wagon services, local area tours (with child care sometimes provided), or basic household items to use until your goods arrive may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
  • Foreign-born spouse support — Whether your question concerns immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
  • Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.

Installation Specific Information

The Fort Wainwright Army Community Service (ACS) Relocation Readiness Program (RRP) office sponsors a one day Newcomers Orientation the 2nd  Wednesday (October-May) of every month at the Last Frontier Activity Community Center. During the summer months (Jun-Sept) the Newcomers Orientation is held the 2nd and 4th Wednesday of each month. The orientation includes subject matter experts that provide information about Fort Wainwright and the surrounding area and an information fair. This program is mandatory for all Soldiers. Your date to attend the Newcomers Orientation will be scheduled when you in process with the Military Personnel Division located in Building 3401. Spouses and DoD employees are highly encouraged to attend.

Assistance for commanders and workshops for Soldiers on the sponsorship program is available. A winter orientation (Welcome to Winter) is held on the 3rd Wednesday of each month September through February and newcomers are encouraged to attend. Topics covered include: vehicle winterization, what to wear, protecting your pets, winter finances and winter adventure. This orientation is a lot of fun and will prepare you for the winter months. Call the ACS RRP staff for dates and times of upcoming events.

For information about furniture loans, call the Furniture Management Office at 907-361-6002.


Associated Links

Military OneSource
Provides access to 24/7 counseling, information and referral for service families.

Military Youth on the Move
Answers to military children and teen concerns.

Military Child Education Coalition
Provides information and resources on military education needs.

Transition GPS
Official web site for verification of military service for transitioning service members.

Army OneSource
Comprehensive information on all Army Community Services and QOL support.

United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.

U.S. Army Cadet Command -- Official QOL Web Site
Provides information and links to all Army Cadet Command quality of life issues.

Army Reserves
Information on the Army Reserve as a career.

MilitaryKidsConnect
Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.

USA4 Military Families
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. »

MilitaryOneSource.mil, No question is too big or too small 800-342-9647

Military OneSource Newsletter Subscriptions button

Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »


Additional Resources

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