NSA Portsmouth Fleet and Family Support Center
620 John Paul Jones Circle
Bldg 249
Portsmouth, VA 23708

Phone 757-953-7801 Portsmouth / 757-421-8770 Northwest
Phone (DSN) 312-377-7801
Fax 757-953-6092
Fax (DSN) 312-377-6092

Mon – Fri 7:30 a.m. - 4:00 p.m.
Sat and Sun – Closed
Holidays - Closed

Email | Website | Map

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Relocation Assistance

Programs and Services

If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.

  • PCS planning — Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation relocation assistance office as soon as possible for information and assistance.
  • MilitaryINSTALLATIONS and Military OneSource — For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools.
  • Loan Closet — Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
  • Workshops and briefings — Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
  • Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. These briefings can be critical in setting you up for success during the transition to your next duty station.
  • Settling-in services — Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
  • Foreign-born spouse support — Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
  • Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.

Programs and services may vary across the installations.

Installation Specific Information

The Fleet and Family Support Center (FFSC) services can be accessed in person, email or by going to the FFSC website. FFSC offers one-on-one consultations providing information about both military and community resources such as schools, housing, employment, and recreation. 

Foreign Born Spouses

Foreign Born Spouse Workshop--This workshop addresses issues such as Citizenship & Immigration, English-as-a-Second-Language, military lifestyle, community & military resources and provides an opportunity to meet other foreign born spouses.

Foreign Born Spouse Support Group--The group meets every 4th Friday of the month at the Wadsworth Community Center. It is an informal group so children are welcome and we provide activities for the children. For the adults we have guest speakers, discussions, information & resources and support from other spouses who are facing the same challenges. Members arrange social get togethers outside of the group such as shopping trips, Mommy & me outings, lunches and other social events. The group has a quarterly potluck dinner which provides an opportunity for all family members to meet and have fun. Please call FFSC Oceana at 757-433-2912 for more details.


Associated Links

Military OneSource
Provides access to 24/7 counseling, information and referral for service families, and if relocating, search for Culture Grams that can provide useful information about your new duty location.

Military Youth on the Move
Answers to military children and teen concerns.

Military Child Education Coalition
Provides information and resources on military education needs.

Transition GPS
Official web site for verification of military service for transitioning service members.

Fleet and Family Support Center
Provides information on Navy family issues.

MilitaryKidsConnect
Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.

USA4 Military Families
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. »

MilitaryOneSource.mil, No question is too big or too small 800-342-9647

Military OneSource Newsletter Subscriptions button

Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »


Additional Resources

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