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Installation Overview


The Naval Station (NS) Norfolk is geographically located in the Southeastern corner of the Commonwealth of Virginia. Hampton Roads is a region including the cities of Williamsburg, Newport News, Hampton, Norfolk, Portsmouth, Virginia Beach, Chesapeake, and Suffolk. Hampton Roads is considered to be a military town with the cost of living being slightly higher than average. The base operator's phone number is 757-444-0000 or DSN 312-564-0000.

Norfolk's attractions include the Battleship U.S.S. Wisconsin and Nauticus, The National Maritime Center, an interactive science and technology center. 


The land on which Naval Station is located was originally the site of the 1907 Jamestown Exposition. During this exposition, high-ranking naval officers agreed that this site was ideal for a naval activity. A bill was passed in 1908 proposing Congress to allow $1 million for the purchase of the property and buildings, but it died when the Assistant Secretary of the Navy was given a choice between this property and a new coal ship. He replied that a new ship was an absolute necessity. However, immediately after the United States entered World War I in April 1917, the Secretary of the Navy was persuaded to buy the property.

That property is where today's NS Norfolk is situated in the Sewells Point area of the City of Norfolk, near the site of the Civil War battle of the Monitor and Merrimac (CSS Virginia). It is the largest naval installation in the world based on support population and is the home of the U.S. Atlantic Fleet. For a thorough history of the installation visit the installation's homepage.


Naval Station Norfolk supports the operational readiness of the US Atlantic Fleet, providing facilities and services to enable mission accomplishment.  We are committed to safety, security, and continuous improvement in quality of life and quality of service for our Sailors and families.

Population Served

The region has over 1.6 million people and serves a very large community of active duty, retirees, family members and dependents, reservists, DoD civilians and Joint Forces.

Base Transportation

Shuttle buses are free to military and civilian personnel. The buses drive in a continuous loop around the base at approximately 30-minute intervals. In addition to shuttle services, taxi service and local bus transportation is available.


When you receive your orders to NS Norfolk, immediately contact your gaining command to request a sponsor. The sponsor will assist you with your transition.

If you are unsure where you should check in at Norfolk Naval Station, call Personnel Support Detachment (PSD) 757-445-4861 for directions and guidance. If you are arriving after working hours you will report to Carter Hall (building A48). All mail should be forwarded to your gaining command's address. Your sponsor can make arrangements for holding your mail until your arrival.

Temporary Quarters

There are 3 Navy Lodges (1-800-NAVYINN) and 7 Visitors Quarters (VQ) (1-877-628-9233) in the Hampton Roads area. Newly reporting personnel are eligible to make reservations in advance and every effort is made to accommodate them. The Regional Housing Office maintains a list of temporary/short-term options. There are many local hotels and motels that can accommodate military members and families. Be aware that you may have to pay significantly more depending upon the season. Try to make reservations for lodging as early as possible. Pets are not allowed in the VQ, some of the hotels and motels do not accept pets. This "pets welcome" website will help you locate accommodations that accept pets.

Relocation Assistance

The Fleet and Family Support Center (FFSC) offers a self-service area for transferring personnel to set up their move and help themselves to Relocation handouts and brochures on the local area. In addition, FFSC provides information about both military and community resources such as schools, housing, employment, and recreation. Other services include workshops such as Smooth Move and Overseas Transfer.

Critical Installation Information

There is a lengthy waiting list for childcare centers in the Hampton Roads area. Consider family home care in military housing or civilian childcare options if care is needed immediately. Contact 866-628-9232 for information on child care options and waitlist times.

Cell phones are prohibited from use while driving on the installation, this includes hands free devices.

Virginia's Child Restraint Device Law (Code of Virginia Article 13 Section 46.2) requires that  children riding in motor vehicles  be properly restrained in a booster seat until they reach eight years of age. The law requires rear-facing child seats be placed only in the back seat of a vehicle. If the vehicle does not have a back seat, the device may be placed in the front passenger seat, provided the airbag has been deactivated, or there is no airbag equipment.

Naval Station Norfolk requires all active duty personnel who operate motorcycles on or off base, on duty or off duty, and civilian employees operating on base to attend the 2 day Basic Rider Course (BRC). Experienced riders who have completed the BRC must take the experienced rider course (ERC) as a refresher every 3 years. Any sport bike rider must take the military sport bike rider course after completing the BRC. Refresher training is required every 3 years.

Associated Links

Military OneSource
Provides access to 24/7 counseling, information and referral for service families, and if relocating, search for Culture Grams that can provide useful information about your new duty location.

Defense Travel Management Office /Per Diem
Per Diem official website with information on allowances, travel regulations and lodging websites.

DS Logon (formerly DEERS)
TRICARE beneficiaries can electronically link to their medical records, pay and human resource systems and other websites.

Defense Finance and Accounting Service
The authoritative source for pay issues.

DoD Schools
Provides complete information on all Department of Defense Schools run by DoDEA.

Military K-12 Partnership
Provides comprehensive information for all students.

DoD Commissaries
The Defense Commissary Agency operates a worldwide chain of commissaries providing groceries to military personnel, retirees and their families in a safe and secure shopping environment.

The CIA World Factbook
Provides information on locations overseas.

OSD Reserve Affairs
Provides benefits and services designed to enhance and maintain the quality of life for noncommissioned and petty officers.

Military ID Card/CAC -- Locator
Find all military ID card and CAC facilities worldwide.

Navy MWR
Find MWR resources worldwide

Fleet and Family Support Center
Provides information on Navy family issues.

Navy Official Home Page
Generally applicable service wide information.

Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.

USA4 Military Families
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.

Navy-Marine Corps Relief Society
Provides access to resources needed in times of emergency.

Explore the links to the left for in-depth information.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. », No question is too big or too small 800-342-9647

Military OneSource Newsletter Subscriptions button

Plan My Move, Take control of your PCS move

Do you have orders?

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Additional Resources

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Military Crisis Line

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