Naval Medical Center Portsmouth
620 John Paul Jones Cir
Portsmouth, VA 23708-2197
Phone 757-953-5008 / 757-953-9796
Phone (DSN) 312-377-5000
Fax (DSN) 312-377-0857
Moving with TRICARE
When you move, TRICARE moves with you. It's there before, during and when you get to your next duty station. It's available worldwide. There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. With your move, you may have to use a different TRICARE option.
Visit Moving to learn more.
Getting care along the way
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need to get care during your move, visit Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should get all prescriptions refilled before traveling. But if you run out of a prescription drug while traveling, visit Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
Permanent change of station for active-duty service members
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility, or MTF, records section and the dental treatment facility, or DTF. Do this at least one month before your permanent change of station date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit Request Copies of Medical Records.
Installation Specific Information
Charette Health Center
The Charette Health Center, Portsmouth (informally known as Portsmouth Naval Medical Center- NMCP) provides a comprehensive range of emergency, outpatient and inpatient health care services to active duty Navy and Marine Corps personnel, their families and the many retired military members in the Hampton Roads area.
Hampton Roads Health Clinics
There are 7 Branch Health clinics and 3 TRICARE Prime clinics, within the Hampton Roads region to meet the medical needs of service members and family members. Personnel should contact the health care facility nearest them to obtain information on the availability of services.
Medical Records -- Newly reporting Active Duty members must check into Medical Records for a medical record screening and (CHCS) Composite Health Care System computer entry.
Appointments -- All appointments are made through the TRICARE central phone number at 866-645-4584.
Eligibility -- Medical care services are offered on a priority basis. First priority of care is to active duty military. Second priority is to family members of active duty, with retired military and family members of retired military following in the eligibility chain.
Charette Medical Center, Portsmouth has the only military emergency room on the Southside Hampton Roads. The branch health clinics are not equipped to handle life-threatening emergencies. All life-threatening emergencies should be taken to the Charette Health Care Center, Portsmouth, or the nearest civilian facility. On the peninsula side of Hampton Roads, for emergencies go to the nearest civilian hospital.
Active duty personnel need to remember that they must use military care facilities. If an emergency does arise and an active duty person must use a civilian hospital, TRICARE must be notified at once, or insurance coverage is not assured.
Active Duty -- Active Duty Personnel receive dental care at one of the branch dental clinics in the area:
Family Members --The TRICARE Dental Program (TDP) is a comprehensive dental plan available to family members of active duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information regarding participating dentists or other questions you may have call United Concordia, 800-866-8499 or visit their website.
Civilian Health Care
If you use TRICARE Standard/Extra, Hampton Roads area has many excellent facilities to meet your health care needs. You will find several private hospitals, outpatient treatment facilities, medical practices and many specialty clinics. For more information regarding your choices, call Health Net, 877-874-2273, or visit their website.
Call your relocation manager »
Or, for 24/7 assistance, call Military OneSource. »