Portsmouth Fleet and Family Support Center
620 John Paul Jones Circle
Bldg 249
Portsmouth, VA 23708

Phone 757-953-7801
Phone (DSN) 312-377-7801
Fax 757-953-6092
Fax (DSN) 312-377-6092

Mon – Fri 7:30 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays – Closed

Email | Website | Map

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Financial Assistance

Financial Assistance

Personal Financial Management Program

The Fleet and Family Support Center's Personal Financial Management (PFM) Program goals are to:

  • Assist Navy personnel in establishing and maintaining sound money management practices
  • Empower service members and their families to better manage financial resources and meet financial goals by developing their skills and increasing their knowledge
  • Provide a continuum of training, information and counseling services.

The Fleet and Family Support Center (FFSC) provide individual financial counseling sessions to all service members and their families. To assist you and your family in being financial prepared the FFSC offers workshops on topics including basic money management, investing, home buying, credit card management, car buying, consumer awareness, TSP, and much more.

Protect your financial health- it is important to You and Your Career. Need help with your Finances? How to seek help:

  • Talk to your Command Financial Specialist (CFS)- they have tools to help and will respect your privacy
  • Visit one of six Fleet and Family Support Centers in Hampton Roads for valuable and confidential advice and assistance.
  • Navy Marine Corps Relief Society-Shipmates helping Shipmates in financial trouble 
  • Banks and Credit Unions are tasked to help you-let them work for You!

Watch your money carefully while in transit; many unexpected expenditures can deplete your resources quickly! To help prepare for the move, stop by your local Personnel Support Detachment (PSD) and ask about the following entitlements: Per Diem, Temporary Lodging Allowance (TLA) for OCONUS, Temporary Lodging Expense (TLE) for CONUS, Mileage in Lieu of transportation (MALT), Advance Pay and most importantly Dislocation Allowance (DLA). Remember when taking Advanced Pay, repayment starts immediately reducing your monthly income, in some cases, drastically. Also, don't forget the loss of your spouse's income until you are settled in your new area.

If you will be staying in temporary lodging upon arrival, expect to pay at least $88.00 per night at local hotels but take into account prices will vary based on location and season. When asking for rates be sure to ask for a military discount! There are Navy Lodges at NAVSTA Norfolk, NAS Oceana-Dam Neck Annex, and NAB Little Creek located near/on bases.

Cost of Living

Hampton Roads, Virginia, consists of the "Southside" and the "Peninsula".  The area is home to more than 20% of the entire United States Navy!  Other services also call Hampton Roads home- MC Camp Allen, Langley Air Force Base, Fort Monroe, Fort Eustis, and NASA. The culturally diverse region is consistently growing and offers something for everyone.

Hampton Roads has many options for your housing needs. There are a lot of parts to the "where to live" decision. Do you have kids and want to check out the schools? Do you want to live near the water or be near your job? Do you want an apartment or house? Rent or own?

Housing

Homes for sale are plentiful in Hampton Roads and prices vary depending on your needs. Apartments, townhouses, duplexes, and condos for rent are plentiful in Hampton Roads. Rents vary greatly, depending on what you're looking for. Average apartment rentals can range from $900.00 for a one bedroom to $1800.00 for a three bedroom depending on the location. Some places allow pets, but keep in mind most rentals require a pet deposit. Inquire about a "military clause" before signing a rental agreement. Standard leases in Virginia are for one year but shorter terms are available. Generally the cost of living in Hampton Roads is high. Housing costs may be lower on the Peninsula and North Carolina.

The basic living allowance (BAH) for Hampton Roads and the Peninsula currently ranges from $1100.00 to $2200.00. Need a second opinion? Before you sign on the dotted line, have the Navy Legal Service Office look over your contract.

Utilities

Utility companies (telephone, water, and gas) require deposits, but these can be waived with a letter of credit from your current utility company. Credit Unions have programs for their members and utility deposit. Ask about military waivers and policies when shopping for service. Prices vary, depending on your needs.

Budget Billing-when setting up new accounts for utilities, be sure to ask about Budget Billing as a way to manage your bills to avoid seasonal fluctuations. The monthly budget bill amount is based on an average of the usage at your address and is assess every 6 months.

Car Insurance

Virginia law requires the following minimum insurance coverage for all registered vehicles.

  • Bodily injury/death of one person $25,000
  • Bodily injury/death of two or more persons $50,000
  • Property damage $20,000

Note: Lesser amounts of insurance are acceptable if they meet the minimum requirements for the state the vehicle is registered in.

Vehicle Registration

Vehicles of armed forces personnel must be registered in their own names or in the name of their legal dependents. If the vehicle is titled in both services member and spouse's names or spouse's name only, there will be a property tax assessment. Taxes are approximately 3% of the assessed value of the vehicle, annually. This can be quite an expense, especially on a new or late model car.

NOTE: The titled owner of the vehicle must be an active duty nonresident to qualify for an exemption of annual personal property tax.  

Things to keep in mind while Transferring

Resources to assist you with travel emergencies:

  • American Red Cross (Regional emergency center) at 1-877-272-7337
  • Navy Marine Corp Relief Society (NMCRS)
  • Military OneSource at 1-800-342-9647
  • Local information operator in Virginia dial 211 
  • Base Operator for Hampton Roads Installations- 757-444-0000
  • Navy Inn (Worldwide Reservations) 1-800-628-9466
  • Ombudsman Careline 757-444-6288
  • Contact your new command for advice if needed

TRICARE Prime and Transferring

If you are enrolled in TRICARE Prime and there is a medical emergency such as a case of a life, limb, or eye sight, go to the nearest hospital and remember to call your TRICARE Prime office within 24 hours after the emergency for authorization to avoid costly co-pays. For other medical care, call your TRICARE Prime office before seeking medical assistance, again to avoid costly co-pays. TRICARE will be able to assist you in locating a provider for you to see in the area. Virginia is located in the TRICARE North Region.

  • TRICARE North (HealthNet) 877-874-2273 
  • TRICARE South (Humana)  800-444-5445
  • TRICARE West (TriWest)   888-874-9378
  • TRICARE Overseas (TRICARE)  888-777-8343

Associated Links

Defense Travel Management Office /Per Diem
Per Diem official website with information on allowances, travel regulations and lodging websites.

Defense Finance and Accounting Service
The authoritative source for pay issues.

Military Pay and Benefits
Ability to research your pay and benefits.

Financial Aid Assistance
Information on Scholarships, loans, savings, including calculators.

IRS Moving Regulations
Information on what expenses are tax deductible.

Military OneSource Financial Counseling
For short term financial problems, service families can obtain help from Military OneSource.

Fleet and Family Support Center
Provides information on Navy family issues.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. »

MilitaryOneSource.mil, No question is too big or too small 800-342-9647

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