Fleet and Family Support Center
7928 14th Street
Norfolk, VA 23505-1219
Phone 757-444-2102 / 757-444-NAVY (Emergency After Hours Line)
Phone (DSN) 312-564-2102
Fax (DSN) 312-565-2495
Programs and services
As a gateway to the resources you need, the Military and Family Support Center provides information, support and services to help you balance the demands of military life. The Military and Family Support Center is one part of the overall Family Readiness System, which is the network of agencies, programs, services, partnerships and individuals that supports your personal and family life readiness, mobilization and deployment readiness, and mobility and economic readiness. It should be one of your first stops once you arrive at a new installation. The programs and services are a key resource for you and your family. They include:
Military and Family Support Centers may provide other services, such as counseling and family advocacy. Services vary by location.
Installation Specific Information
Fleet & Family Support Center (FFSC) Norfolk is located at 7928 14th Street, Suite 102 Norfolk, VA. 23505-1219 and can be reached at 757-444-2102 or DSN 312-564-2102.
FFSC Norfolk offers the following additional services:
Counseling/Support Programs -- Short term counseling and crisis intervention for active duty and their family members. In addition to individual and marital counseling, FFSC Norfolk provides clinical support groups and classes.
Family Advocacy Program (FAP)-- Located in Bldg U111, and may be reached at 757- 444-2230. FFSC Norfolk FAP counselors provide Family Violence prevention and identification educational workshops for commands. FFSC Norfolk offers a variety of educational workshops designed to strengthen families by increasing skills to cope with family challenges and interpersonal relationships.
Volunteers Program -- Provide opportunities within FFSC Norfolk for individuals to provide responsive, proactive, and customer oriented services to our military members and their families.
Sexual Assault Prevention and Response (SAPR) -- provides victim advocates, resource information and counseling referrals for victims, SAPR provides command support with SAPR Advocate and POC training as well as the SAPR Advocates Forum. SAPR is housed at FFSC Norfolk and can be reached at 757-444-2230 . After hours 757-438-3504.
Domestic Abuse Victim Advocate (DAVA) -- services are available to victims of Domestic Abuse. DAVA provides assessment, evaluation, information, education, limited transportation and case coordination. DAVA is located at FFSC Norfolk and can be reached at 757-444-2102. After hours assistance (4:00 pm – 7:00am) can be reached at 757-438-4180, or on the National Violence Hotline 1-800-799-SAFE.
Exceptional Family Member Program (EFMP) -- provides liaisons, resources and application counseling as well as command POC training and informational briefs. EFMP Liaisons can be reached at 757-444-2102 or 757-953-7805.
New Parent Support Home Visitation Program (NPSPHV) -- Provides information, instruction and resources to expecting families and families with children up to three years of age. New Parent Support Staff at NSN are located at Bldg U111 and can be reached at 757-444-2320 and the Sewells Point Branch Medical Clinic on NSN and can be reached at 757-953-8791.
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