Navy-Marine Corps Relief Society Norfolk
7928 14th Street
Suite 238
Norfolk, VA 23505

Phone 757-322-1171 / 877-272-7337 After Hours American Red Cross
Phone (DSN) 312-262-1171
Fax 757-444-4805
Fax (DSN) 312-564-4805

Mon – Fri 8:00 a.m. – 4:00 p.m.
Sat and Sun – Closed
Holidays – Closed
Emergency After Hours Line – 24 hrs

Email | Website | Map

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Emergency Assistance

Planning for Emergencies

Emergencies can happen no matter how much planning you do, so part of your plan needs to be" What if". If an emergency occurs while in transit and it is possible, contact the nearest military installation for assistance. If you are not near a military installation and/or your emergency occurs after hours, contact the American Red Cross (877-272-7337). If a financial emergency occurs, you can request Navy-Marine Corps Relief Society assistance through the American Red Cross. Military One Source is available 24/7 and can provide you with resources by calling 800-342-9647.

Information and Referral Assistance

The Fleet and Family Support Center (FFSC) Information & Referral Specialists can provide up to date information on military and community resources the local area and beyond. If you have questions or concerns and need a starting point, call FFSC Norfolk's I&R Specialist on 757-444-2102.


2-1-1 Virginia is a free state-wide Information & Referral system that provides a wide variety of health and human service referrals. You can access their database or you can talk with a certified call specialist by dialing 2-1-1 toll free, seven days a week from 8:30 a.m. to midnight.

Navy-Marine Corps Relief Society (NMCRS)

The Navy-Marine Corps Relief Society (NMCRS) provides interest free loans or grants to help with emergency needs such as emergency transportation, medical/dental bills, food, rent, disaster relief assistance, child care expenses, and essential vehicle repairs. For more information or to make an appointment, call 757-322-1171.

American Red Cross

The American Red Cross provides social welfare services to needy military personnel and their families. They assist with emergency communications, financial assistance, and help with humanitarian reassignment and hardship. For assistance, call 877-272-7337.

Salvation Army

The Salvation Army is active in the Hampton Roads region by providing social services and emergency assistance. For more information and to enquire about services call the Tidewater Area Command at 757-543-8100.

Victim Advocate

Base Police – 757-444-3333-emergency, 757-444-2324-non-emergency

Base Fire Department – 757-444-3333-emergency, 757-444-2324-non-emergency

Family Advocacy Program (FAP)-- Located in Bldg U111, and may be reached at 757- 444-2230. FFSC Norfolk FAP counselors provide Family Violence prevention and identification educational workshops for commands. FFSC Norfolk offers a variety of educational workshops designed to strengthen families by increasing skills to cope with family challenges and interpersonal relationships.

Sexual Assault Prevention and Response (SAPR) -- provides victim advocates, resource information and counseling referrals for victims, SAPR provides command support with SAPR Advocate and POC training as well as the SAPR Advocates Forum.  SAPR is housed at FFSC Norfolk and can be reached at 757-444-2230 .  After hours 757-438-3504.

Domestic Abuse Victim Advocate (DAVA) -- services are available to victims of Domestic Abuse.  DAVA provides assessment, evaluation, information, education, limited transportation and case coordination.  DAVA is located at FFSC Norfolk and can be reached at 757-444-2102.  After hours assistance (4:00 pm – 7:00am) can be reached at 757-438-4180, or on the National Violence Hotline 1-800-799-SAFE.

Important Documents/Hand Carry

Remember while traveling to carry important medical papers, prescriptions, and important telephone numbers so that you can contact your sponsor and your next duty station in case an emergency arises.

Associated Links

American Red Cross
Provides assistance in times of emergency.

Provides support to troops and families in times of emergency.

Navy-Marine Corps Relief Society
Provides access to resources needed in times of emergency.

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