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Health Care

Moving with TRICARE

When you move, TRICARE moves with you. It's there before, during and when you get to your next duty station. It's available worldwide. There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. With your move, you may have to use a different TRICARE option.

Visit Moving to learn more.

Getting care along the way

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need to get care during your move, visit Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should get all prescriptions refilled before traveling. But if you run out of a prescription drug while traveling, visit Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

  • If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the active duty dental care program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
  • If you are an active-duty service member at an overseas location, you can call the overseas regional call center to get authorization before you see a civilian dentist.
  • If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

Permanent change of station for active-duty service members

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility, or MTF, records section and the dental treatment facility, or DTF. Do this at least one month before your permanent change of station date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit Request Copies of Medical Records.

Installation Specific Information

Overseas Medical Clearance

Family members are screened for medical and dental conditions which require continued or special treatment before being cleared for accompanied status overseas. This is accomplished via the AF Force Form 1466. Denial of accompanied status means that the best interest of the family member cannot be met in the overseas location. Educational needs are also screened on the AF Form 1466 and it is important that the overseas school system be able to provide an adequate education for children, especially for those with special needs.

Once Exceptional Family Member Program (EFMP) clearance has been granted, it is up to the service member to decide whether a move to the UK is appropriate for his/her special needs family. The above information is not meant to discourage anyone from accepting an assignment to RAF Alconbury, but rather to give a realistic picture and allow one to make a more informed assignment decision.

Installation Hospital - RAF Alconbury Clinic

The 423rd Medical Squadron is a modern clinic staffed with medical and dental professionals whose charter is to keep you and your family physically and mentally fit during your tour here.

The 423rd Medical Squadron is an outpatient facility. Their role is to provide routine medical and dental services within the capability of their resources. Specialty services are limited and require referral to either military or civilian facilities. The British system of health care is built around the General Practitioner (GP) or family doctor. Subscribers to the National Health Service are assigned to, or choose their own GP. They consult him/her first before seeking any other medical advice or treatment.

The British equivalent to an emergency room is the Accident and Emergency department (A&E), or Casualty. A&E is for emergencies. In true emergencies, any British emergency room will treat patients who arrive there for care. You are entitled to emergency care under the Status of Forces Agreement between the UK and US. In non-emergencies, you may be referred back to the 423rd Medical Squadron for a routine appointment. Please note that even though you may perceive your case as an emergency, the civilian medical facility may advise you to seek care at the clinic. You will be briefed about the new Tri-Care medical system upon your arrival.

Dental Care

The Dental Services available at RAF Alconbury should meet the needs of most service members and their families.

Routine care including an annual dental examination and cleaning for active duty and family member is provided at the clinic.

Emergency dental care for any family member (regardless of age) or active duty member who is experiencing dental pain/injury or has a dental concern may call the clinic and schedule an acute appointment to address their special need. These appointments are available on a daily basis.

Specialty care (dental crowns, root canals, and teeth extractions) for family members is limited depending on the active duty workload. Despite this, these services have historically been provided to meet most family members, needs.

National Health Service (NHS)

Under the NATO Status of Forces Agreement (SOFA), all US military or DoD members and family members residing in the UK are entitled to care through the National Health Service, free of charge. In general, if services cannot be provided to you through the resources of the RAF Alconbury Clinic then you may be referred to NHS resources.

Active personnel are reminded that if civilian health care (care obtained without a referral from your PCM) is provided, they are to inform their PCM of the care provided within three duty days. Although services are generally provided free of charge under the NHS, for purely elective evaluations or procedures you may be placed on a long waiting list for services. If you desire to be seen privately for healthcare, and you wish the cost to be covered by TRICARE, you will have to be referred by your PCM.

Getting Care Along the Way

Emergency or Urgent care Overseas—Contact International SOS (ISOS)

For emergency or urgent care call International SOS at 00-44-20-8762-8133 to help you find the best care available in the overseas area in which you are traveling.

Associated Links

DS Logon (formerly DEERS)
TRICARE beneficiaries can electronically link to their medical records, pay and human resource systems and other websites.

Find out everything you need to know about your medical benefits.

Beneficiary Counseling Assistance Coordinator
A BCAC educates beneficiaries, and enhances a thorough understanding of TRICARE programs.

TRICARE Mobile App for Pharmacy Assistance
Check prescriptions status; order home delivery; find a pharmacy and more all from your phone. You must be registered before downloading the mobile app.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. », No question is too big or too small 800-342-9647

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