Airman and Family Readiness Center
Unit 7075 Box 175
APO, AE 09822

Phone 011-90-312-422-7161
Phone (DSN) 314-672-7161

Mon – Fri 7:00 a.m. – 2:00 p.m.
Sat and Sun – Closed
Holidays – Closed

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Relocation Assistance

Programs and Services

If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.

  • PCS planning — Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation relocation assistance office as soon as possible for information and assistance.
  • MilitaryINSTALLATIONS and Military OneSource — For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools.
  • Loan Closet — Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
  • Workshops and briefings — Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
  • Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. These briefings can be critical in setting you up for success during the transition to your next duty station.
  • Settling-in services — Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
  • Foreign-born spouse support — Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
  • Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.

Programs and services may vary across the installations.

Installation Specific Information

The Relocation Assistance Program (RAP) provides aid to help minimize the emotional and physical impact of a PCS on the well-being of the Air Force Family. This section provides information on the helping agencies at Incirlik AB available to assist you in making your PCS as "stress-free" as possible.

Request a Post Office Box -- Before you PCS you can request a post office box. Mailboxes can be setup within 90 days of the member's arrival. Individuals or sponsors can set up post office boxes by having your sponsor take a copy of your orders to the Directory Section upon arrival to obtain a box number. For more information, call DSN 314-676-6301 or COM 90-322-316-6301.

Sponsorship -- A sponsor should be assigned by your gaining unit. If you have not heard from your sponsor within 90 days of your report date, you should contact your current Military Personnel Flight and your gaining unit's Commander's Support Staff. If one is still not assigned, contact your Family Service Center's (FSC) Relocation Assistance Program Office for assistance. They can contact the Incirlik FSC which will take immediate action to acquire a sponsor for you. You should receive a Sponsor Package or e-mail with an electronic sponsor package from your unit. Your sponsor can request a PO Box for you 90 days prior to arrival. He/she will need you to mail or FAX a copy of your orders. If you wish to obtain a PO Box on your own, go to the Incirlik First Look Portal.

Upon Arrival -- You will report to the Military Personnel Section (MPS) for in-processing the first duty day after arrival.

Base Inprocessing -- The Military Personnel Section (MPS), as well as sponsors, ensure all newly assigned Air Force personnel attend Base Inprocessing. This is a one-stop inprocessing that encompasses all pertinent base organizations. Attendance is a prerequisite to obtaining a gate pass for spouses. Newcomer's Orientation is held every other Friday at the Airman and Family Readiness Center, Bldg 833, from 7:30 a.m. to 11:35 a.m.

Passports and Visas -- All foreigners will have to obtain their Turkish visas from Turkish missions aboard or from the e-visa application system, depending on eligibility. The fee for e-visas obtained prior to arrival in Turkey is US$20. Please check with your sponsor and/or TMO in regards to the newest passport and visa requirements since these are changing regularly.

While it is not mandated it is highly encouraged that members arrive with a tourist passport. Your miltary passport cannot be used for non-official leave travel. Only tourist passports can be used for leave. If you can not receive a tourist passport prior to arrival, an appointment with the Adana Consulate can be obtained through the Military Personnel Section (MPS) in order to obtain a passport. Passport pictures are avaliable for a small fee at the Community Center.

PLEASE NOTE: The e-visa system is only usable for travelers entering Turkey for tourism or commerce. For any other purpose of travel, the applicant must obtain a Turkish visa in advance from a Turkish diplomatic or consular post. Information regarding Turkish e-visas and the application process can be found online.

Contact information for the U.S. Embassy and Consulates in Turkey:

The U.S. Embassy in Ankara is located at 110 Ataturk Boulevard, tel: (90)(312) 455-5555, fax (90)(312) 468-6131.

The U.S. Consulate General in Istanbul is located at Uçsehitler Sokagi No. 2, 34460, Istinye, Sariyer, tel: (90) (212) 335-9000, fax (90) (212) 335-9102. Istanbul-specific information can also be accessed via the Consulate's website.

The U.S. Consulate in Adana is located at Girne Bulvari No. 212, Guzelevler Mahallesi, Yuregir, Adana, Turkey. tel: (90)(322) 346-6262, fax (90)(322) 346-791.

The Consular Agency in Izmir can be reached at tel: (90) (232) 464-8755, fax (90) (232) 464-8916.

Loan Closet -- The Loan Closet is located at Outdoor Recreation, building 944, telephone number 676-6044. Loaner items are available for a fee.

Associated Links

Military OneSource
Provides access to 24/7 counseling, information and referral for service families, and if relocating, search for Culture Grams that can provide useful information about your new duty location.

Military Youth on the Move
Answers to military children and teen concerns.

Military Child Education Coalition
Provides information and resources on military education needs.

Transition GPS
Official web site for verification of military service for transitioning service members.

AF Wounded Warrior Program
Provides benefits and services available to wounded warriors and families.

Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.

Military State Policy Source
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. », No question is too big or too small 800-342-9647

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Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »

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