APO, AP 96205
Phone 011-822-723-8919 (inbound)
Phone (DSN) 315-738-8919 (inbound)
Fax (DSN) 315-738-4836
Arranging Household Goods Shipments
As soon as you are alerted to your upcoming Permanent Change of Station (PCS) move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or take serviceable items you no longer need to a thrift shop or donate to charity. Get important family records together in one place.
If you are going overseas, you should begin to plan what items you will take in your unaccompanied baggage, in your household goods shipment, and what might need to go into permanent storage. Remember, in overseas areas, the electric current is different and houses are generally much smaller than U.S. standards and cannot handle large furniture.
Household Goods Shipping Process
The Defense Personal Property System (DPS) is the online system you will use to manage your household goods shipment. Move.mil explains this new process and provides access to DPS.
Planning for shipment of your pet includes researching airline requirements and quarantine restriction laws in your new location. You will need to check with the airlines on the requirements for size, weight, number of animals, kennel construction, documentation and season of the year limitations. Occasionally, small pets can be shipped on military flights but availability and regulations are always changing, as well as fees. Search Move.mil for general information on shipping pets.
Many international locations have strict importation laws including extended quarantines and restrictions on breeds or types of animals that can be brought into the country. Carefully research these rules as they could impact your moving schedule. Not only do overseas locations have strict rules but many locations in the United States have restrictions on certain breeds as well. Review your destination installation's Shipping Pets article for details found on the left hand tool bar on MilitaryINSTALLATIONS.
"It's Your Move" Armed Forces Members
Review "It's Your Move" Armed Forces Members, Part IV, Attachment K1 for detailed information on weight allowances, valuable tips, household goods shipping process, storage, shipping your automobile (POV - Privately Owned Vehicle), arrival and delivery of household goods shipments, claims process, and the customer satisfaction survey.
Installation Specific Information
Accompanied personnel (Command sponsored) assigned to USAG-Yongsan, Korea are authorized 1/2 JFTR weight allowance. Once you arrive in USAG-Yongsan, make a trip to the Transportation Office (Yongsan Movement Branch) in the Community Service Building (S4106) to notify the agency of your arrival, current unit information, and a local contact number. Inbound Household Goods typically take 2-3 months for arrival; Hold Baggage usually takes 15-25 days; vehicle transportation around 60 days.
The Yongsan Movement Branch (PPPO) will assist with:
Pets -- To find out breed restrictions for Korea, contact your State’s USDA State Office. USAG-Yongsan has no breed restrictions as of (2/15/2010). Our community does have a limitation of two pets per on-post housing unit.
Planning the Household
Furniture -- Accompanied military members are either entitled to full furniture transport (depending on branch of the military and/or rank) or 50% (1/2 JFTR) furniture transport. If you are an accompanied military family living on post (whether you brought all or partial household goods), you are authorized full furniture support from the Housing Office. If you are an accompanied military family living off post only entitled to bring partial household goods support, you are authorized furniture support from the Housing Office for your entire tour. If you are entitled to bring full household good support and live off post, you are only authorized furniture support for 6 months. And finally, if you are a civilian family, you are only authorized 6 months furniture support because you automatically are entitled to full household goods shipment. Why is this important? Read below in the “What to Bring” section to determine if you should bring certain items or put them in storage.
What to Bring: Plan your Packing in Five Components
1. Hand Carry -- Pack passports, copies of orders, power of attorneys, medical, school, and immunization records, pet documents, personal toilet articles, any essential medicine, and all identification cards. Bring your car seats; even if they are merely checked. To ride on-post in personal vehicles or taxis, your children must be properly belted in.
2. Baggage for the Plane -- What you include will be limited by the baggage weight limits, but the following are some suggested “essentials”: current seasonal clothes and several pairs of comfortable shoes (You will do a lot of walking compared to what a typical American usually does). Remember to check your order and ensure that you get the overseas baggage weight allowance with your PCS orders of two bags per person each bag weighing no more than 70 pounds. Seasonal “must haves” include: rain gear (umbrella and rain boots) during the summer months (monsoon season is no joke) and warm layers during the winter. Bring car seats (check booster seats) and if you use an umbrella stroller, check one as baggage.
3. Unaccompanied Baggage (Hold Baggage) -- Plan your hold baggage carefully. While Army Community Service (ACS) can help you with some items until your shipment arrives, consider sending the following items in “hold baggage”:
4. Household Goods vs. Storage -- The government allows only a certain percentage of your total weight allowance to be shipped to Korea. The remainder of your items will need to be placed in storage at government expense. Weight allowances vary depending on branch of service and rank, so check with your Personnel Office, Travel Management Office, or Personal Property Office for the correct information. Army families are typically allowed to ship only 50% of the Joint Federal Travel Regulation (JFTR) allowed weight allowance. Your household goods shipment may take several months, so you may want to consider sending this shipment early. Regardless of your weight allowance, think carefully when deciding what to ship. Bring the things that you cannot live without, but keep in mind that your life may become filled with “treasures” from Asia. Quarters are smaller than most Stateside homes and some have minimal storage space; you can quickly find yourself over-crowded. Understand housing varies widely.
Consider bringing the following items:
Consider not bringing the following items:
Check out the Household Goods Portal »
Please complete the Customer Satisfaction Survey (pdf) after each delivery. Your feedback is important!