ACS Relocation Readiness Program
2601 Indiana Ave
Fort Campbell, KY 42223

Phone 270-956-2676 / 270-798-6313 / 270-798-0513
Phone (DSN) 312-635-2676/6313
Fax 270-798-9041
Fax (DSN) 312-635-9041

Mon - Fri 7:30 a.m. - 4:30 p.m.
Sat - closed
Sun - closed
Federal Holidays - closed

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Relocation Assistance

Programs and Services

If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.

  • PCS planning — Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation relocation assistance office as soon as possible for information and assistance.
  • MilitaryINSTALLATIONS and Military OneSource — For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools.
  • Loan Closet — Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
  • Workshops and briefings — Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
  • Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. These briefings can be critical in setting you up for success during the transition to your next duty station.
  • Settling-in services — Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
  • Foreign-born spouse support — Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
  • Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.

Programs and services may vary across the installations.

Installation Specific Information

Orders are the most important document for a move. Until you have them, you do not know what you will be authorized to do. Although you can ask questions and request information any time, no official action can begin until you have PCS orders in hand.

Due to budget constraints, Fort Campbell ACS Relocation Office is unable to mail out the traditional welcome packet to service members, recruiting offices, and to other installations. Please access Military OneSource and click on "Plan my Move" or Military Installation and follow instructions.

The Fort Campbell, Army Community Service, Relocation Readiness Program is very interested in helping the first termer - someone who has just entered the military service. (from AIT) This can include anyone who is making a first move, or a newly married service member. If you are unsure on what to do or need assistance with your move to Fort Campbell, please call us 270-956-2676/798-6313/798-0513. We provide important information and guidance for your move to Fort Campbell. We are here to serve you!

If you are a first Termer from AIT, and do not have access to a computer. Contact Army Community Service Relocation Office near your location for a personalized relocation counseling session. The Army Community Service Relocation Readiness Program will provide guidance, information on process, procedures and basic entitlements for Permanent Change of Move (PCS) to those moving to Fort Campbell.

The Chambers of Commerce in Clarksville TN and Hopkinsville KY will send out welcome packets to individuals wanting information on the surrounding communities. Information may also be requested from the Oak Grove Chamber of Commerce.

Services Provided by the Fort Campbell Relocation Readiness Program

Inbound Services

The “Soldier & Family Newcomers’ Orientation” is an interactive Family Orientation to welcome and inform newly arrived Soldiers and Family Members of resources available at Fort Campbell. The Soldier and Family Newcomers’ Orientation is a one stop shop for Newcomers information in one location so Newcomers don’t have to drive all over the post looking for information. The Newcomers Orientation is held every Thursday at the ACS Family Resource Center from 9:00 a.m. - 3:00 p.m. The Orientation is mandatory for all Soldiers arriving Fort Campbell and Family Members are strongly encouraged to attend. Representatives from other agencies to include Army Community Service (ACS) will be setting up an information booth with important information for “Newcomers.” Other agencies participating are; Family, Morale, Welfare and Recreation, Chaplains, BOSS, Armed Services YMCA, American Red Cross, Family Readiness Support Assistance, Army Education Center, Family Housing On/Off Post, Education Center, School Liaison, Child and Youth School Services, local Community Chambers, Family Readiness Support Assistants, Medical and Dental. A bus tour of the installation and lunch is included. Free Childcare is available. Limited childcare slots available. For more information contact our office at 270-956-2676/798-0513/6316.Click here for brochure (PDF, 458 KB).


Spouse to Spouse Sponsorship Program

The ACS Spouse to Spouse Sponsorship program connects new Spouses with information and resources before they arrived at Fort Campbell. Full sponsorship will be provided to all incoming Spouses upon request. The sponsorship program will answer the spouse's questions and assist in settling in at Fort Campbell. By connecting the new Spouse to the Spouse already at Fort Campbell; it will help eliminate some of the stresses and make it a smooth transition. In addition to that, the new Spouse will already establish a friendship with the spouse at Fort Campbell who has knowledge of the area and resources available to her.

Pre-made Welcome Packets -- ACS Welcome Packets will be provided to all PCS Newcomers staying at the Intercontinental Hotels Group (IHG) every Tuesday.

Individual relocation counseling -- Offered to individual needing specific help with issues pertaining to relocation. We provide customized needs assessment sheet and do a follow up with our customers to make sure all of their needs and problems have been taken care of.

Lending Closet -- The Lending Closet offers basic kitchen essentials free of charge for 30-60 days. We don't have linens and furniture. However, we do have folding tables and chairs, dishes, pots and pans, crock-pots, toaster, iron, ironing boards, utensils and some baby items. Hours of Operation are Monday - Friday 7:30 a.m. – 4:00 p.m., closed on weekends and Federal holidays. For further information contact the ACS Relocation Readiness Program 270-798-0513/6313.

Foreign-born Spouse Support -- Fort Campbell has several programs implemented to provide information and assistance to foreign-born spouses. Citizenship classes are held on the first and third Tuesday of each month from 10:00 a.m. to  11:00 to assist Soldiers, foreign-born spouses with matter relating to U.S. citizenship. Information provided in the class; process & procedures of obtaining American citizenship, assistance in reviewing and completing N400 forms. Assistance with immigration issues pertaining to immigrant visa, fiancée visa, renew green card, passport issues and born abroad reporting information is provided by the Relocation Assistance Program.

The International Spouse Support Group is a multicultural multi-ethnic group designed to provide support to foreign-born spouses. The support group meets once a month. For more information contact 270-956-2676/798-6313.

Welcome Center -- Provides customized welcome packets with information on/off post to include maps, directories and recreation information of the local areas. The center is open Monday-Friday 7:30 a.m. to 4:30 p.m.

Outbound Services is provided to personnel relocating to other military installation. Counseling will include assessment of individual or Family needs and particular relocation circumstance.

Individual assessment and personalized relocation plan

Smooth Move and Mandatory Overseas Orientation -- The Smooth Move Orientation provides information on process and procedures of permanent change of station move, finance entitlements, household goods, passenger travel, family travel, legal and claims information. Smooth Move Orientation is provided every Wednesday for those individuals PCS overseas.

Sponsorship Training -- classes are designed to train Soldiers how to be an effective sponsor is held quarterly or as requested by the units. Sample Sponsorship Packets will be provided.

E-Sponsorship Training is also available online.

Hearts Apart Program for Waiting Families -- is provided to support families who live on post or in the surrounding community who are separated from the military sponsor due to mission requirements. We provide monthly support group meeting and information via email to include ACS newsletter, MWR activities, and information sheet to Families living on/off post.

For more information on the Relocation Program click here.

Associated Links

Military OneSource
Provides access to 24/7 counseling, information and referral for service families, and if relocating, search for Culture Grams that can provide useful information about your new duty location.

Military Youth on the Move
Answers to military children and teen concerns.

Military Child Education Coalition
Provides information and resources on military education needs.

Transition GPS
Official web site for verification of military service for transitioning service members.

Army OneSource
Comprehensive information on all Army Community Services and QOL support.

United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.

U.S. Army Cadet Command -- Official QOL Web Site
Provides information and links to all Army Cadet Command quality of life issues.

Army Reserves
Information on the Army Reserve as a career.

Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.

Military State Policy Source
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. », No question is too big or too small 800-342-9647

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Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »

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