Blanchfield Army Community Hospital Fort Campbell
650 Joel Drive (BACH “A” building”)
Fort Campbell, KY 42223
Phone 270-798-4677 or 931-431-4677 /
Phone (DSN) 312-635-4677
Fax (DSN) 312-635-8037
Moving with TRICARE
When you move, TRICARE moves with you. It's there before, during and when you get to your next duty station. It's available worldwide. There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. With your move, you may have to use a different TRICARE option.
Visit Moving to learn more.
Getting care along the way
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need to get care during your move, visit Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should get all prescriptions refilled before traveling. But if you run out of a prescription drug while traveling, visit Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
Permanent change of station for active-duty service members
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility, or MTF, records section and the dental treatment facility, or DTF. Do this at least one month before your permanent change of station date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit Request Copies of Medical Records.
Installation Specific Information
Fort Campbell Information
Blanchfield Army Community Hospital (BACH) is located at 650 Joel Drive, Fort Campbell, Kentucky 42223. BACH's appointment line personnel can assist you with making appointments, canceling appointments and connecting you with your Soldier or Patient-Centered Medical Home (primary care service). The information line may be reached by dialing (270) 798-4677 or (931) 431-4677 Monday - Friday from 6 a.m. to 4:30 p.m. To cancel appointments after hours by phone, please call (270) 798-VOID. Leave a message with the patient's first and last name and their social security number or their DoD ID number which can be found on their military ID. Appointments and cancellations may also be made 24/7 using TRICARE Online or through the Army Medicine Secure Messaging System, powered by Relay Health, available online. Many needs may be resolved using the 24-hour Nurse Advice Line by calling 1-800-TRICARE and selecting Option 1. For general information 24/7, the Staff Duty personnel can assist you by dialing (270) 798-8400.
BACH offers primary medical care services to all active-duty Soldiers through Soldier-Centered Medical Homes. There are currently three Soldier-Centered Medical Homes which provide care to active-duty Soldiers; LaPointe Soldier Centered Medical Home, Byrd Soldier Centered Medical Clinic, and Campbell Army Airfield Medical Home. In addition, the Warrior Transition Battalion provides primary care to its population at the Warrior Care Clinic. To schedule primary care appointments, Soldiers should contact the Appointment Line at (931) 431-4677 or (270) 798-4677, visit www.tricareonline.com or send a secure email to their care team using the Army Medicine Secure Messaging System, powered by Relay Health. Appointment line hours of operation are Monday - Friday 6 a.m. - 3:30 p.m. Byrd and LaPointe offer optometry, radiology, laboratory, physical therapy, limited audiology, and pharmacy services onsite. Campbell Army Airfield is located at 7149 Blacksheep Run, near Fort Campbell's Gate 7. Byrd Combined Troop Medical Clinic - Byrd Soldier-Centered Medical Home is located at 7973 Thunder Blvd., near Fort Campbell's Gate 10. LaPointe Health Clinic is located at 5979 Desert Storm Ave. Soldiers are assigned to one of three Soldier Centered Medical Homes based on their unit of assignment.
Patients assigned to a Soldier-Centered Medical Home may obtain referrals to a specialty clinic located at BACH if needed.
Retirees and their Family members, and Family members of active-duty Soldiers will receive care in one of the Fort Campbell Patient-Centered Medical Homes, either within BACH, at Byrd Family Medical Home or at the community based medical home, Screaming Eagle Medical Home, next to Tennova Healthcare in Clarksville, Tennessee. The patient-centered, team-based and holistic PCMH concept allows us to provide you and your Family more personalized care with multiple ways to access your care team. From office visits and walk-in services to telephone consults (TCON) and secure messaging, you and your Family have even more ways to get the care you need.
To schedule primary care appointments, Family members should contact the Appointment Line at (931) 431-4677 or (270) 798-4677, visit www.tricareonline.com or send a secure email to their care team using the Army Medicine Secure Messaging System, powered by Relay Health. Hours of operation for Patient- Centered Medical Homes that reside on Fort Campbell are Monday - Friday, 7:30 a.m. - 4 p.m, with the exception of Gold Army Medical Home opening at 6 a.m. Monday – Friday. The SEMH located in Clarksville is open Monday - Friday, 8 a.m. - 5 p.m.
Retirees and Family members assigned to a PCMH within BACH will either be assigned to Air Assault Family Medical Home, Gold Army Medical Home or Young Eagle Medical Home. Air Assault Family Medical Home consists of four teams: Apache, Blackhawk, Comanche and Huey; Young Eagle Medical Home consists of two teams, Soar and Flight; and Gold Army Medical Home consists of two teams, Valor and Honor.
Retirees and Family members assigned to either Byrd Patient-Centered Medical Home or Screaming Eagle Medical Home will receive their care outside of the hospital. Byrd Patient-Centered Medical Home is located at 7973 Thunder Blvd., near Fort Campbell's Gate 10, and SEMH offers three teams and is in Medical Office Building One, 647 Dunlop Lane, Suite 301, next to Tennova Healthcare - Clarksville, Tennessee.
Air Assault and Byrd Medical Homes offer primary care medical care services to active-duty Soldiers, retirees and their Family members enrolled in TRICARE Prime. Screaming Eagle Medical Home offers primary care medical services to Family members of active duty Soldiers and retirees and their Family members. They serve patients of all ages, from newborn to adults, in an outpatient setting. Services include health maintenance, diagnosis and management of acute and chronic illnesses.
The Young Eagle Medical Home is a pediatric based medical team that provides the full spectrum of pediatric care to active-duty Family members and retiree Family members who are 17 years of age and younger. The Young Eagle Medical Home provides primary outpatient care to pediatric patients assigned to the clinic to include well-baby exams, school and sports physicals, diagnosis and management of acute and chronic illnesses, and developmental or behavioral problems. The Young Eagle Medical Home is located on the second level of the “C” building, inside the patient entrance.
The Gold Army Medical Home is an internal medicine-based patient-centered medical home whose mission is to efficiently provide patient-centered, team-based and holistic care for adult patients (age 18 and up) with chronic and complex medical conditions. Adult patients not enrolled to the GAMH may also be seen on a referral basis. The Gold Army Medical Home is located on the third floor of the “C” building.
BACH also provides a variety of specialty clinics including: allergy, audiology, dermatology, EENT (ear, eye, nose and throat), EKG/EEG, gastroenterology, immunization, nuclear medicine, neurology, nutrition care, obstetrics/gynecology, occupational and physical therapy, orthopedic, pathology, preventive medicine, podiatry, radiology, urology and general surgery clinics.
Medical records may be requested from a previous installation by filling out a request form in the outpatient Medical Records Department, which is located on the 1st floor, “A” Building Room 1BD35F. Requests for medical records will be faxed to the previous medical facility. The requested records should be sent within a two-week time period. Records requested from non-military providers will only contain pertinent information requested, not the entire record. It is recommended that you hand carry immunization records, especially if you need to enroll children in school immediately since schools require proof of immunization prior to attendance. Outpatient Records can also provide copies of shot records. Outpatient Records is open Mon., Tues., Wed. and Fri., 7:30 a.m. - 4 p.m. and Thurs., 10:30 a.m. to 4 p.m.
Women over the age of 40 may self-refer to the mammography department for annual mammograms if they have never experienced breast health concerns. If women have concerns about their breast health, they should schedule an appointment with their primary care manager.
Beneficiaries with a true emergency should either call 911, go to Blanchfield Army Community Hospital's Emergency Center or the nearest emergency center. BACH's Emergency Center is designed and staffed to provide emergency medical care for Active Duty, Family members and retirees. The facility serves as the safety net and start point for mass casualty, trauma and critical care. The Emergency Center is open 24/7 including holidays.
BLANCHFIELD ARMY COMMUNITY HOSPITAL
650 Joel Drive
6 a.m. to 4:30 p.m. Monday through
Friday, after hours appointment cancellations 270-798-8643
Toll free: 866-524-4677
24/7 Appointments available using TRICARE Online www.tricareonline.com
BACH Staff Duty 270-798-8400/8388
The staff duty is manned 24/7 and can assist callers in contacting patients during their stay at Blanchfield.
Nurse Advice Line: 800-TRICARE 874-2273; option 1 (24/7)
FAMILY MEMBER HEALTH SERVICES
BACH Patient-Centered Medical Homes (Primary Care)
Toll Free: 866-524-4677
Hours: 7:30 a.m. to 4 p.m. Monday through Friday. Closed for training from 7:30 to 8:30 a.m. Thursday.
Blanchfield Army Medical Homes are based on the Patient-Centered Medical Home (PCMH) model that has been adopted across Army Medicine and many civilian healthcare systems. The patient-centered, team-based and holistic PCMH concept allows us to provide you and your Family more personalized care with multiple ways to access your care team. From office visits and walk-in services to telephone consults (TCON) and secure messaging, you and your Family have even more ways to get the care you need. This model is based on the belief that your well-being should always be at the center of every decision about your health. With this approach, you, the patient will receive more personalized and coordinated care, supported by an entire team to maximize overall wellness. You no longer have just a primary care provider but an entire primary care team! For more information on Blanchfield Army Medical Homes visit their website at http://blanchfield.amedd.army.mil/SitePages/Home.aspx.
When non active duty beneficiaries arrive at Fort Campbell, they should contact TRICARE to move their enrollment to BACH. TRICARE Prime enrollees will be assigned to one of BACH's patient-centered medical homes. PCMHs include Air Assault Family, Byrd Family, Gold, Screaming Eagle and Young Eagle Medical Homes. Children from birth until age 18 may be enrolled in BACH's Young Eagle Medical Home (Pediatrics) or guardians may choose to enroll their child(ren) in the family's assigned clinic for your convenience. The Gold Army Medical Home provides primary care services with a focus on internal medicine to beneficiaries enrolled in TRICARE Prime.
Active duty Soldiers are assigned to a Soldier-Centered Medical Home based on their major unit of assignment.
BACH's medical team offers a patient and family-centered care environment that empowers you to incorporate your family into your care.
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