Army Community Service
AFZB-CA-C-IR
2601 Indiana Ave
Fort Campbell, KY 42223

Phone 270-798-9322 / 270-956-2935
Phone (DSN) 312-635-9322
Fax 270-798-9041
Fax (DSN) 312-635-9041

Mon- Fri 7:30 a.m. - 4:30 p.m.
Open during lunch.
Sat - closed
Sun - closed
Federal Holiday - closed

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Family Center

Programs and services

As a gateway to the resources you need, the Military and Family Support Center provides information, support and services to help you balance the demands of military life. The Military and Family Support Center is one part of the overall Family Readiness System, which is the network of agencies, programs, services, partnerships and individuals that supports your personal and family life readiness, mobilization and deployment readiness, and mobility and economic readiness. It should be one of your first stops once you arrive at a new installation. The programs and services are a key resource for you and your family. They include:

  • Deployment support assists you and your family during all phases of the deployment cycle, providing workshops and services to help meet the challenges of deployment, as well as information and referral to deployment-related resources. Services include education briefings for deploying members and families, support services, morale calls and service-specific programs.
  • Relocation assistance provides an array services to meet your moving needs. Relocation services include, but are not limited to, relocation workshops that help you prepare for a move, information on installations and communities worldwide and, where offered, a loan closet for basic household items. Relocation assistance also includes assistance with in-transit emergencies. Military and Family Support Centers work with other installation agencies to keep relocation information current, timely and relevant to allow you to make informed decisions and ensure you experience a smooth and successful move.
  • Personal financial management provides information, education and one-on-one financial counseling to assist you and your family in maintaining your financial readiness. Services are designed to address money management issues throughout your active-duty lifecycle and into retirement. Financial readiness educational opportunities range from basic planning to long-term investing.
  • Employment assistance offers comprehensive information, tools and resources to support career exploration, training and licensing, and employment readiness. Military and Family Support Centers may offer career counseling, local labor market information, trend tracking, skills and interests identification, job bank referrals and resources for self-employment.
  • Family life education provides information and education to assist you and your family in developing resilience skills that can help as you navigate your mobile military lives.
  • Information and Referral can assist you in identifying and clarifying needs to determine appropriate forms of assistance and in locating services and programs available both on and off your installation.
  • The Transition Assistance Program prepares separating, retiring and demobilizing service members (and their families) with the information, skills and knowledge necessary for a successful transition from military to civilian life. The first step in your transition process is to complete the congressionally mandated pre-separation counseling session, which furnishes detailed information on the various benefits and services available.

Military and Family Support Centers may provide other services, such as counseling and family advocacy. Services vary by location.

Installation Specific Information

Fort Campbell Army Community Service (ACS) is a family center designed to support Soldiers, Civilian employees and their Families by identifying needs and coordinating resources. Services are offered at the following locations, Main ACS building 2601 Indiana Ave, Phone number is 270-798-9322 and Family Resource Center (FRC) 1502 William C. Lee. Phone number 270-956-2935. Soldier and Family Assistance Center (SFAC) 2433 Indiana Ave, Phone number 270-412-6000, Survivor Outreach Services (SOS) 5001 Screaming Eagle Blvd 270-798-0272. View a video of services offered and visit Fort Campbell ACS facebook

Information Referral & Follow Up -- 270-798-9322. Provides commanders, Soldiers and Families with information regarding military and civilian community resources. It helps link Soldiers and Families that have particular needs with the services available to them. Fort Campbell Information Center provides a one stop for Newcomers information to include welcome packets, maps and directories. Location 2601 Indiana Ave, Phone: 270-798-9322.

Relocation Readiness Program -- 270-956-2676/270-798-6313/0513. Provides assistance needed to cope with the mobile military lifestyle. Services offered are:

Relocation Resource Center:

  • Automated Welcome Packet online, click on Fort Campbell and "Plan My Move"
  • Computer access to search for relocation information and conduct E.SAT Sponsorship Online

Newcomer and Re-entry Orientation:

  • ACS Welcome Center
  • Spouse to Spouse Sponsorship Program
  • Soldier and Family’s Newcomers Orientation
  • Pre-made welcome packets placed at the IHG Army Hotels
  • "Individual Relocation Counseling:

Smooth Move Overseas Orientation:

  • Essential information and guidance on preparing for a PCS move

Services to Multicultural Families:

  • English as a Second Language Classes
  • Citizenship Class
  • International Spouse support group
  • German Culture Workshop for those PCSing to Germany
  • Korean Culture Workshop for those PCSing to Korea

Services to Waiting Families:

  • Waiting Families "Hearts Apart" Support Group 270-956-2676
Sponsorship Training: 270-798-6313, 270-798-0513
  • Mandatory Quarterly Sponsorship Training
  • Unit sponsorship Training
  • Weekly Sponsorship Training at Kalsu Replacement Company

Lending Closet: 270-798-6313/956-2676 

  • Loans a wide variety of basic household items to transitioning Soldiers and their Families.

Financial Readiness:  270-798-5518

Financial Planning --  Assists Soldiers, Family Members, reserve components, DA Civilians and their Family Members.

  • Provides personal financial readiness
  • Individual budget counseling
  • Budget development classes
  • Debt reduction
  • Mandatory financial readiness training to all first-term Soldiers
  • Debt liquidation program
  • Monthly seminars include: Check and Debit Card Usage, Money Management, How to Buy a House and special topics that vary each month
  • Savings & Investing
  • US Trustee certified counselors for bankruptcy
  • Unit and FRG Briefings Upon Request

Consumer Affairs Office (CAO) -- 270-798-5528

"One-Stop" services for preventive assistance

  • Reviews vehicle contracts, values and interest rates
  • CARFAX Reports
  • Reviews other contracts, large purchases and leases
  • Acts as a consumer advocate assisting in resolution of consumer complaints
  • Educates consumers on rights and obligations
  • Educational classes on consumer issues

Family Advocacy Program (FAP) -- 2601 Indiana Ave, 270-412-5500. Provides information on education, prevention and awareness of family violence and resources available for military Families.

  • Parenting Workshops
  • Communication Workshops
  • Step-family Information
  • Unit Education and Training for Soldiers
  • Victim Advocate Program

New Parent Support Program -- 270-412-5500. Provides parenting information and emotional support to Families with children ages birth to three years.

  • Play Morning
  • Home visits
  • Expectant Parent Workshop

Victim Advocate Program -- 270-412-5500. Provides support and information to victims of domestic violence.

Sexual Harassment/Assault Response and Prevention (SHARP) -- 270-412-5500. 24/7 Hotline 270-498-4319. Sexual harassment and sexual assault violate everything the U.S. Army stands for including our Army Values and Warriors Ethos. The Army is aggressively addressing sexual assaults by first focusing on prevention through education and training. Army leaders encourage reporting and work hard to reduce the stigma associated with sexual violence. Once reported, the Army focuses on care for victims and thorough investigations and prosecutions to hold offenders accountable. The Army continually assesses the effectiveness of its sexual harassment/assault response and prevention efforts to ensure the Army is meeting the needs of the Soldiers, Department of the Army Civilians, Family Members and the nation.

Exceptional Family Member Program (EFMP) -- 270-798-2727. The EFMP is a mandatory enrollment program that is based on public law and Department of Defense mandates. It works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing community support and personnel services to families with special needs. Services offered:

  • System Navigator Services
  • Advocacy
  • Enrollment information
  • Information & referral
  • Relocation assistance
  • Child/youth placement assistance
  • Special education rights & responsibilities workshops/seminars
  • Monthly support group
  • Respite Care Program
  • Recreational events and activities

Employment Readiness Program (ERP) -- ACS ERP provides information and referral services in the areas of employment, education, training, and volunteer opportunities to give Family members the competitive edge needed to secure employment. Assistance is provided to both incoming and outgoing personnel. The ACS ERP is a program dedicated to assisting Military Spouses in their search for employment and offers a wide range of services to include résumé development, local job market research, home business opportunities, on-and-off post job listings, career counseling, volunteer and educational information. The Employment Readiness Program also offers a variety of workshops and individual training sessions. ACS ERP assists Spouses of Active Duty personnel, Survivors Spouses, National Guard and Reservists, Retirees, DoD Civilians, Veterans, and their Family members. Other ERP resources are the local job leads book, as well as a computer resource center and library. ACS ERP co-sponsors both a spring and fall job fair on Fort Campbell and provides information on job fairs held in the surrounding community. Appropriated Fund (AF) – Federal, and Non-Appropriated (NAF) job announcements may be found online at www.usajobs.gov.

Survivor Outreach Service (SOS) -- 270-798-0277/0272

The Army launched a comprehensive Survivor  services program, designed specifically to meet the needs of our Survivor population, with dedicated resources, and commitment to providing first class service for a as long as the Surviving Family desires. The Survivor Outreach Services (SOS) will be able to provide services to Survivors at the Garrisons and communities closest to where Families live. The services being provided will include, but are not limited to support and focus groups, educational and financial services, life skills training and budget counseling.

Family Resource Center (FRC) -- 1501 William C. Lee Rd., 270-956-2935. Toll Free Help Line 1-866-252-9319. The FRC's mission is to provide world class support to Soldiers, their Families, Volunteer, Family Readiness Groups (FRG), and unit Commanders in a unique one stop shop atmosphere of Army Community Service Family Programs. It provides Family related information and assistance to ensure Family members are informed throughout the deployment cycle through education, information in the form of classes, briefings and fairs. The operation of the FRC is designed to strengthen the readiness and well being of the Soldiers and Family members at Fort Campbell. The facility is envisioned as the administrative hub of Family readiness programs that are conducted by the Directorate, Family and Morale Welfare and Recreation (DFMWR), and Army Community Service (ACS) It directly supports Fort Campbell's well being initiatives by providing a unique culture, fostering a sense of community and a record of accomplishments that engenders intense pride and a sense of belonging among Soldiers and Family members.

The following ACS programs are housed at the Family Resource Center (FRC):

Mobilization/Deployment Program --  The Mobilization/Deployment Program (MOB/DEP) is the principal source of Family Readiness Group resources and services for Soldiers and their Families linking them with their specific unit FRG and assisting with referrals when needed as well as offering a variety of training workshops for Family members such as Operation R.E.A.D.Y classes, (FRG Leader, Point of Contact, Treasurer, Newsletter) Pre-deployment Resiliency Classes, and Brigade Level CARE team training, MOB/DEP provides updated and current training to Commanders, First Sergeants, Rear Detachment Command Teams, Family Readiness Support Assistants (FRSAs), Family Readiness Support Liaison's (FRL'S) and FRG Leaders on the installation ensuring continuity with Department of the Army, Installation Command (IMCOM) and Fort Campbell, KY regulations and policies while assisting them to maintain a state of readiness related to their job. MOB/DEP also coordinates with installation operations center and garrison support agencies to conduct unit specific deployment and reintegration briefings, and deployment fairs. This Command Team Support provides an opportunity for Soldiers and Family members to gain valuable materials and information from more than 30 different on and off post agencies greatly enhancing their readiness during the different phases of the deployment cycle. MOB/DEP coordinates and operates the Emergency Family Assistance Center (EFAC), serving as a central hub for Soldiers or Families during emergency situations (e.g. mass/unannounced deployments or natural or man-made disasters, repatriation/NEO. For more information contact the Mobilization/Deployment Office at (270) 798-3849/3843 or 412-3195.

Army Volunteer Corps -- 270-956-2934

  • Volunteer registration can be completed through the website myarmylifetoo,com
  • A comprehensive location for information regarding the non-paid professional
  • Centralized job bank is available for various volunteer opportunities including but not limited to clerical, managerial, and technical positions
  • Limited community positions with free childcare for volunteering
  • Classes offered on designing a volunteer portfolio and the basics of volunteer management
  • Volunteer Resources (Fort Campbell Volunteer Position Descriptions & Referrals, Awards, Training)

Army Family Team Building (AFTB) --  AFTB offers personal and professional development classes that are available free of charge to any person associated with the military. Classes may be taken either in a regular training day, or in a concept block. Classes are offered monthly excluding the months of July and December. Unit briefs and classes for Family Readiness Group's (FRG's) are available upon request. A two week notice is requested for any briefing outside normal business hours. AFTB classes are also available online at Myarmyonesource.com. The local class schedule is available online.

Army Family Action Plan (AFAP) 270-798-2063

  • Designed to improve the quality of life for the Total Army Family
  • Facilitates many positive changes that enhance the Army experience
  • Allows your voice to be heard
  • Issues are generated and collected from the Fort Campbell community and are addressed at the annual installation conference
  • AFAP Forums are conducted bi-monthly throughout the year to generate issues and address local issues
  • Issues not resolved at Installation level are forwarded to MACOM and then Department of Army for resolution
  • Training provided

VOLUNTEERS are needed for delegates, facilitators, recorders, issue support, transcribers and the conference planning committee, if you would like to volunteer your time to assist in any of these areas, please contact the AFAP Program Manager.

Soldier and Family Assistance Center (SFAC)

The Soldier and Family Assistance Center (SFAC) was created to provide compassionate, coordinated services to Warriors in Transition (WTs) and their Family Members. SFAC is a one-stop shop for services that partners with the Warrior Transition Unit (WTU) as a friendly supportive team dedicated to encouraging self-development, wellness and to meet the unique needs of WTs and their Families. The SFAC is located at 2433 Indiana Ave, adjacent to the commissary. Their Phone number is 270-412-6000. To get more information on the SFAC go to their website.

Military & Family Life Counselor Program (MFLC) -- Phone: 270-205-1917

Military & Family Life Counselor (MFLC) provide short term, situational, problem-solving and non-medical counseling services for Soldiers and their Family Members. All services are confidential, private, and free. No records are kept, although duty to warn is maintained. MFLC's also offer educational presentations and briefings focusing on job stress, anger management and dealing with effects of deployment for Soldiers and Family members; Issues of reunion/reintegration, communication, grief and loss. All Soldiers, Family Members, Guard and Reserve members, as well as Civilian workers on post are welcome. In addition to the Offices mentioned MFLCs are also embedded within each Brigade.

ACS Resilience Training Program - Phone: 270-798-2045/0609

ACS Master Resilience Training provides the participants the opportunity to learn about resilience and the competencies that contribute to it: Self-awareness, Self-regulation, Optimism, Mental Agility, Strengths of Character, and connection. Learn to grow and thrive in the face of challenges and bounce back from adversity by building core resilience competencies that enable mental toughness, optimal performance, strong leadership and goal achievement. Are you deploying or re-deploying? Schedule your 2 hour Pre-Post Resilience Training for Spouse/Couples. This is a fun and interactive training that makes couples aware of what to expect in terms of the kinds of experiences that they may have before, during and after deployment. Training provides valuable life skills that are effective.

Armed Services YMCA (ASYMCA) Family Center

In support of the military and their Families, the Armed Services YMCA operate a Family Center at Fort Campbell. The following are programs provided:

  • Operation Hero – A tutoring/mentoring program conducted at Fort Campbell schools
  • Playgroups – All playgroups are designed to be parent interactive.  Playgroups are geared for one to four years old but all ages are welcome. Snacks will be provided.
  • Teddy Child Watch - Blanchfield Army Community Hospital: 240-798-7422 - Drop off child watch services offered to parents who are utilizing Laboratory, Radiology and Clinic appointments with Blanchfield Army Community Hospital.
  • Adult Classes – Stress Management, Parenting, Quilting, Crafting, Budgeting, Sewing, Scrap booking and Bible Study.
  • Backdoor Boutique – 2304 Indiana Ave - The Backdoor Boutique is a free program, which allows all active duty and active duty dependents E-5 and below to obtain household items, toys, books, and food for low or no cost to them. Most items at the Backdoor Boutique is free of charge. For more information call 270-956-1566.

Chaplain Family Life Center

The Fort Campbell Garrison Family Life Center provide the following program: Marriage and Family Pastoral Counseling, Family Wellness Program, Marriage Enrichment Programs and Marriage Preparation, Counseling Training for Chaplains. For more information contact 270-798-3316.


Associated Links

Military OneSource
Provides access to 24/7 counseling, information and referral for service families, and if relocating, search for Culture Grams that can provide useful information about your new duty location.

Army OneSource
Comprehensive information on all Army Community Services and QOL support.

United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.

Army Installation Management Command
Link is helpful in order to gain information about local and Army-wide initiatives.

Army Reserves
Information on the Army Reserve as a career.

MilitaryKidsConnect
Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.

USA4 Military Families
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.

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