Army Emergency Relief (AER)
2601 Indiana Ave
Fort Campbell, KY 42223

Phone 270-798-5518
Phone (DSN) 312-635-5518
Fax 270-798-4545
Fax (DSN) 312-635-4545

Mon - Fri 7:30 a.m. – 4:30 p.m.
Open during lunch
Sat - closed
Sun - closed
Federal Holidays - closed
For emergency after hours contact American Red Cross

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Emergency Assistance

Planning for Emergencies

Before you leave, make sure you hand carry all of your important documents with you, do not shipped with your household goods. Make sure you have important phone numbers with you, such as an information number for your new duty station and your sponsor's phone number. Contact Kalsu Replacement at Fort Campbell at 270-798-2813/2817.

Emergency assistance and referrals are available at:

  • Army Community Information and Referral Program, 270-798-9322. Hours of operation are Mon-Fri 7:30 a.m. - 4:30 p.m.
  • Installation Staff Duty, 270-798-9793 or DSN 312-635-9793, 24/7
  • Military One Source operated 24/7 1-800-342-9647

American Red Cross

The American Red Cross (ARC) is always available to assist in emergency situations. Call toll-free: 1-877-272-7337, 24 hours a day, 365 days a year, or contact the nearest ARC chapter listed in the local phone directory.

Army Emergency Relief (AER)

It is advisable to utilize the military's Army Emergency Relief first, if possible. Financial assistance is usually in the form of an interest-free loan. Many local businesses offers "Check Cashing" and other such services often add fees and charges which, when repaid, may equate to extremely high interest rates.

Army Emergency Relief (AER), 270-798-5518, offers emergency financial assistance to all military personnel, active and retired and their Family members in the following categories:

  • Food
  • Rent
  • Emergency Travel
  • Utilities
  • Essential Car Repair
  • Funeral Expenses
  • Emergency Medical
  • Dental assistance

AER operates from Monday to Friday 8:00 a.m. - 4:30 p.m. If an emergency occurred after hours please contact nearest American Red Cross toll free 1-877-272-7337.

For more information, visit their website.

Eligibility

Eligibility includes active duty military, ARNG and USAR Soldiers on continuous active duty for more than 30 days, military-dependent Family members, and surviving spouses and orphans of Soldiers who died while on active duty or after they retired. 

In addition to emergency financial assistance, AER provides food vouchers as a short-term solution for families experiencing financial difficulty/inability to provide food for themselves or their Family.

Medical Emergency

Beneficiaries with an emergency should either call 911 or go to the emergency room at Blanchfield Army Community Hospital.
The Emergency Room is a state of the art facility designed and staffed to provide emergency medical care for active duty, Family members and some retirees in a time of crisis. The facility serves as the safety net and start point for mass casualty, trauma and critical care. Opens 24 hrs, 7 days a week. Information telephone is 270-798-8400 operated 24/7.

Vehicle Emergency

If you are involved in an automobile accident assess the situation and if a life is in danger, call 911. Contact Fort Campbell Replacement Detachment at 270-798-2813.

  • Call roadside service if you have it through your automobile insurance - check your glove box/insurance card.
  • Call American Automobile Association (AAA) if you are a member (1-800-222-4357) or USAA for road assistance at 1-800-531-8555.
  • It is a good idea to keep a telephone book in the vehicle. If you don't have a phone book available, call information (411) for the number for a tow truck.
  • Review weather forecasts along planned routes.
  • Conduct periodic telephone calls to family/leaders during travel.
  • Proper use of seat belts and child restrain seats while traveling.
  • Take necessary survival/safety items to include sufficient funds in case of emergencies during adverse weather conditions or vehicle breakdown.

Victim Advocate

For immediate emergency assistance, please call the Military Police at 270-798-7111/7112 or DSN 312-635-7111/7112.


Associated Links

American Red Cross
Provides assistance in times of emergency.

USO
Provides support to troops and families in times of emergency.

United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.

Army Emergency Relief
Provides emergency assistance to soldiers and families.

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