EFMP Family Support Liaison (Non-Clinical)
Phone (DSN) 315-243-9605
Fax (DSN) 315-243-9604
The Exceptional Family Member Program
When you're moving, your to-do list can seem long enough to fill a packing box. But if your family has special medical and/or educational needs, help is available before, during and after your move. Enrollment in the Exceptional Family Member Program provides military families with special needs consideration during the assignment process and access to services to help navigate medical and/or educational support systems.
The Exceptional Family Member Program has three components:
Who should enroll in the program?
Family members ‒ a spouse, child, or dependent adult ‒ with documented special medical and/or educational needs are required to enroll in the program. This includes family members who:
Why enroll in the program?
Enrollment in the EFMP is mandatory for active-duty service members and ensures that family members' documented medical and/or educational needs are considered during the assignment coordination process. Through the EFMP family support office, families can receive assistance with navigating military and community support systems.
How do families enroll in the program?
Families can enroll by obtaining paperwork from the EFMP medical point of contact at their local military treatment facility, the EFMP liaison, or in the Marine Corps, from Marine Corps Community Services. The forms for enrollment are:
What is assignment coordination?
The military mission is the driving force behind the assignment process, but enrollment in the EFMP ensures that family members' documented needs are considered in the process. Assignment coordination occurs when the personnel command requests that Department of Defense medical or educational professionals review a family member's documented needs to determine availability of services at a projected location. Assignment coordination is important because access to appropriate medical and/or educational services may be limited in some areas, especially in overseas and remote locations. This process helps to eliminate the need for compassionate reassignments or early returns of dependents.
What is family support?
The EFMP family support function is provided by EFMP family support staff located at the Military and Family Support Center.
Exceptional Family Member Program family support helps service members and their families identify and access programs and services. This includes, but is not limited to, the following:
How do families access their local EFMP family support staff?
Access your local installation EFMP family support program by visiting your local Military and Family Support Center or by finding the contact information for your local installation at MilitaryINSTALLATIONS.
What is EFMP ROC?
Along with installation services, families with special needs have enhanced support through EFMP ROC – a ready, one-source access to Resources, Options and Consultations through Military OneSource. Families can consult subject matter experts on topics including education, the military health care system, TRICARE coverage, state and federal programs and more. Call 800-342-9647 or live chat at any time to schedule a specialty consultation by phone or video.
How can families help ease the transition to a new school system following a move?
In addition to the support available from the installation Military and Family Support Centers and Military OneSource consultants, MilitaryINSTALLATIONS provides some suggestions for making the transition easier as your child enters a new school system following a move to a new duty station. The article, "Preparing for Your Move," provides tips for what to do prior to and after your move to help create a smooth transfer between schools.
Additionally, military families can learn about the Education Directory for Children with Special Needs for information on special needs issues and listings of national and local resources for early intervention (for infants and toddlers) and special education (for school-age children) services. These directories and other available resources are located on Military OneSource.
More information about moving with an IEP can be found here.
Call your relocation manager »
Or, for 24/7 assistance, call Military OneSource. »