Relocation Assistance Program
525 Farragut Avenue, Suite 300
Building 26
Great Lakes, IL 60088

Phone 847-688-3603 ext. 201 / 847-688-3604 ext. 201 / 888-231-0714 ext. 201
Phone (DSN) 792-3603/4
Fax 847-688-3213
Fax (DSN) 792-3213

Mon - Fri 7:30 a.m. - 4:00 p.m.
Sat & Sun - closed
Holidays - closed

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Relocation Assistance

Programs and Services

If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.

  • PCS planning — Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation relocation assistance office as soon as possible for information and assistance.
  • MilitaryINSTALLATIONS and Military OneSource — For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools.
  • Loan Closet — Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
  • Workshops and briefings — Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
  • Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. These briefings can be critical in setting you up for success during the transition to your next duty station.
  • Settling-in services — Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
  • Foreign-born spouse support — Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
  • Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.

Programs and services may vary across the installations.

Installation Specific Information

The Naval Station Great Lakes Fleet and Family Support Center (FFSC) Relocation Assistance Program office would like to welcome you as you prepare to relocate to our area.

The Fleet and Family Support Center (FFSC) is located near the main gate in Bldg. 26. The FFSC has many programs and services that will be a great help to newcomers, as well as those who are getting ready to depart from Great Lakes. Relocation services include extensive community information, family member employment assistance, and transition assistance.

Local community information and referral as well as assistance with travel plans and research on new duty stations are available. Relocation Assistance is located in Bldg. 26 and is open Monday - Friday, 7:30 a.m. - 4:00 p.m. with staff to assist you. We also have two Relocation Outreach offices: Bldg. 236, room 165; and Bldg. 621, room 116 for the convenience of our students. A number of workshops are available to inform and prepare new arrivals, transferring families and those moving overseas and/or just a state away. Smooth Move workshops are held on the third Thursday of every month in Bldg 26 from 1:00p.m -3:00p.m. You can register by calling 847-688-3603 ext, 100. We have appointments available for individual or family Smooth Move or Overseas cultural relation workshops.

Lending Closet -- The lending closet is unavailable.

Great Lakes area start up costs are expensive with security deposits for rental units and fees for registering children in public school. Separatees coming into Great Lakes are to report to Transient Personnel Unit (TPU) Bldg. 177.

Associated Links

Military OneSource
Provides access to 24/7 counseling, information and referral for service families, and if relocating, search for Culture Grams that can provide useful information about your new duty location.

Military Youth on the Move
Answers to military children and teen concerns.

Military Child Education Coalition
Provides information and resources on military education needs.

Transition GPS
Official web site for verification of military service for transitioning service members.

Fleet and Family Support Center
Provides information on Navy family issues.

Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.

Military State Policy Source
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. », No question is too big or too small 800-342-9647

Military OneSource Newsletter Subscriptions button

Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »

Additional Resources

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