New Parent Support Program
525 Farragut Avenue, Suite 300
Building 26
Great Lakes, IL 60088

Phone 847-688-3603 ext. 206 / 847-688-3604 ext. 206 / 888-231-0714 ext. 206
Phone (DSN) 792-3603 ext. 206
Fax 847-668-3211
Fax (DSN) 792-3211

Mon - Fri 7:30 a.m. - 4:00 p.m.
Sat & Sun - closed
Holidays - closed

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New Parent Support Program

General Program Description

The New Parent Support Program offers information, support and guidance to military families who are expecting a child or have a child 3 years old or younger. Services are provided free of charge to eligible families. Program staff provides support in the areas of pregnancy, labor and delivery, infant and toddler care and safety, growth and development, parenting and family relationships through home visits, classes, support groups and referrals to community services. New Parent Support Program staff understands the impact that military life can have on expectant and new families and assists families in coping with these special situations. Program services are tailored to each family's unique circumstances and can help with preparing for parenthood, parenting skills, understanding growth and development, couple communication and stress management.

Staff Qualifications

New Parent Support Program services are provided by registered nurses, licensed social workers and parent educators.


Program services are available to military families with an expectant parent or with children 3 years of age or younger.


To get more information, contact your installation's Family Advocacy Program office. Find your installation on MilitaryINSTALLATIONS and select ‘Family Advocacy Program’ from the drop-down menu. You will find contact information specific to your installation on that page.

Installation Specific Information

The New Parent Support Home Visitation Program (NPSHVP) is located at 525 Farragut Ave., 1st floor, Bldg. 26, phone number 847-688-3603 ext. 100 or 101. It is designed to assist and support command readiness for service members by providing education and support to expectant and new parents and to empower them to meet the challenges of parenthood and their military lifestyle.

Services include home visits utilizing the Nurturing Parenting Curriculum, information and referral to appropriate community resources and Ages and Stages Developmental screenings and support to families of deployed service members.

Families may self-refer to NPSHVP by calling the above number or by coming to the Fleet and Family Support Center. Other referrals come from the Naval Health Clinic Great Lakes (NHCGL) Women's Health Clinic, and Pediatric Clinics, commands, and other sources. Families with new babies, children 0-3 years of age and pregnant women may volunteer for screening and assessment for parenting risks or stressors and are offered home visits and parenting education.

The specific NPSHVP goals for participant families include the following:

  1. Promote healthy family functioning and positive parent-child interactions.
  2. Enhance parent's skills in coping with the challenges of parenting and military life.
  3. Increase parents' awareness of positive parenting.
  4. Increase parents' knowledge of child development.
  5. Promote healthy childhood growth and development.
  6. Increase parents' coping skills regarding the addition of a new child to the family.
  7. Improve prenatal care through referral services and health-related education.
  8. Increase parents' awareness of and access to military and civilian community resources.
  9. Reduce the incidence of child abuse and neglect through home-based supportive education.

Navy Marine Corps Relief Society (NMCRS)

The Navy Marine Corps Relief Society (NMCRS) located at 525A Farragut Ave., Suite 300, Bldg. 26, Great Lakes, phone number 847-688-6830, sponsors the Budget for Baby Classes and gives Baby's their first sea bag. A visiting nurse makes new baby visits to weigh the baby and assist with breastfeeding and health issues. NMCRS maintains an on-base Thrift Store.

James A. Lowell Federal Health Care Center (FHCC)

The James A. Lowell Federal Health Care Center (FHCC)  has a clinic for pediatric services located at 3001 A Sixth St. building 200H, Great Lakes, phone number 847-688-3583, and provides well-baby exams, sick care, breastfeeding classes and Warmline, lactation consultant, immunizations, and case management services. 

Associated Links

Zero to Three -- Early childhood information
Learn about early child development.

Navy Family Advocacy Program
Brief overview of FAP.

American Academy of Pediatrics Parenting Corner
Features topics of interest to parents such as car safety seat guidelines, immunization information, common childhood illnesses, ADHD, books of interest and much more.

Center for Disease Control
Find information on a wide variety of topics related to new parents, parents of toddlers and preschoolers and preventing child abuse and neglect.

National Center on Shaken Baby Syndrome
Education and information on Shaken Baby Syndrome.

Child Welfare Information Gateway
Important information on Dad's influence on child development.

Fleet and Family Support Center
Provides information on Navy family issues.

Beneficiary Counseling Assistance Coordinator
A BCAC educates beneficiaries, and enhances a thorough understanding of TRICARE programs.

Navy Official Home Page
Generally applicable service wide information.

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