Fleet and Family Support Center
525 Farragut Avenue, Suite 300
Great Lakes, IL 60088-2845
Phone 847-688-3603 ext. 100 / 888-231-0714 ext. 100
Phone (DSN) 312-792-3603
Fax (DSN) 312-792-2827
Programs and services
As a gateway to the resources you need, the Military and Family Support Center provides information, support and services to help you balance the demands of military life. The Military and Family Support Center is one part of the overall Family Readiness System, which is the network of agencies, programs, services, partnerships and individuals that supports your personal and family life readiness, mobilization and deployment readiness, and mobility and economic readiness. It should be one of your first stops once you arrive at a new installation. The programs and services are a key resource for you and your family. They include:
Military and Family Support Centers may provide other services, such as counseling and family advocacy. Services vary by location.
Installation Specific Information
Welcome to the Fleet and Family Support Center, Naval Station Great Lakes!
The Fleet and Family Support Center (FFSC) provides unified, customer-focused, consistent, and efficient FFSC programs and services to support sustained mission and Navy readiness. We provide the right services at the right time, to strengthen personal and family competencies to meet the unique challenges of the military lifestyle.
If you need to make an appointment to see a counselor, or find out about a military or civilian resource or service, our Front Desk team can direct you or provide what you need. We have welcome aboard packages, base maps and contact information for military, city, county, state and federal organizations.
At Naval Station Great Lakes, FFSC services include individual, family and couples counseling, domestic violence and victim advocacy. Sexual Assault Intervention, relocation assistance, transition assistance, financial management and family employment assistance. Pre and Post deployment briefs are available upon request. A discussion group every Tuesday for Individual Augmentees is available, held at the FFSC, Bldg. 26 from 11:00 to 1:00 p.m. A pre-deployment briefs are done on an as needed basis. Walk-ins welcome.
To make an appointment to see a counselor, you may simply walk in during normal working hours, or you may call the Front Desk at 847-688-3603 ext 100 or toll free at 888-231-0714 or DSN 312-792-3606 ext. 100.
Newly arrived? Confused on how to obtain a military or civilian resource or service? Our front desk personnel can assist you with Welcome Aboard Packages, base maps, a variety of brochures, and direct you to the appropriate staff member for assistance. In addition, we also supply you with phone numbers and addresses for various military, city, county, state and federal agencies such as hospitals, local schools, child care and Veterans Affairs. No appointment is necessary. The Great Lakes FFSC Loan closet is temporarily not available as preparations are being made to relocate the distribution site.
Spouse Orientation can provide information for new arrivals, and informs them about the services, facilities, and recreational activities we have here at Great Lakes. One on one Spouse Orientation sessions are provided by the Relocation Assistants Program.
Contact the Front Desk of the Fleet and Family Support Center, 525 Farragut Ave., Bldg. 26, Suite 300 at 1-847-688-3603 or 1-888-231-0714 or DSN 312-792-3603, ext.100, for more information about any of our services or to make reservations to attend classes.
FFSC Hours of operation are Monday-Friday 7:30 a.m. to 4:00 p.m.
Call your relocation manager »
Or, for 24/7 assistance, call Military OneSource. »