Navy-Marine Corps Relief Society
525A Farragut Avenue
Building 26
Great Lakes, IL 60088-2815

Phone 847-688-6830 / 703-474-3229
Phone (DSN) 312-792-3757
Fax 847-688-2658
Fax (DSN) 312-792-2658

Mon - Fri 8:00 a.m. - 3:45 p.m.
Sat & Sun - closed
Holidays - closed

Email | Website | Map

printerprint friendly view (pdf)    Bookmark and Share    text size decrease increase

Emergency Assistance

Planning for Emergencies

You can contact the Information and Referral Desk at the Fleet and Family Support Center, 525 Farragut Ave., Bldg., 26, Suite 300, during the hours of 7:30 a.m. to 4:00 p.m. using the toll free number 1-888-231-0714. The Command Duty number for Naval Station Great Lakes is 847-340-0495.

If you should have an emergency en route to Naval Station Great Lakes contact the nearest American Red Cross Office or American Red Cross of Greater Chicago, 24 hour hotline is 1-800-784-3272.

American Red Cross has the ability to contact your next command and to financially assist you and your family through the Navy-Marine Corps Relief Society.

The Navy-Marine Corps Relief Society can provide interest-free loans or grants to help with emergency needs such as:

  • Emergency Transportation
  • Funeral Expenses
  • Medical/dental Bills (patient's share)
  • Food, Rent, and Utilities
  • Disaster Relief Assistance
  • Child Care Expenses
  • Essential Vehicle Repairs
  • Unforeseen Family Emergencies 

How to apply

Service member or eligible family members who have an emergency need should contact the nearest NMCRS location and make an appointment to be seen by an NMCRS caseworker. Bring your ID card and latest LES, if available, with you. If that office is closed and the emergency is of such a nature that it cannot wait until the next business day (e.g. death in the immediate family), the answering machine will provide instructions for obtaining "after hours" assistance.

When there is no NMCRS office in the area, an available Army Emergency Relief, Air Force Aid Society, or American Red Cross Chapter Office can process your request on behalf of the Navy-Marine Corps Relief Society.

If you need emergency assistance after hours, please call:

  • ARC Armed Forces Emergency Service Center 877-272-7337

Salvation Army

The Waukegan Salvation Army provides many services to Lake County.  

Our Community Care Ministries (CCM) Department provides assistance with:

  • Rent and Mortgage
  • Security Deposit (Currently Unavailable)
  • Utilities (Currently Unavailable)
  • Prescriptions (Currently Unavailable)
  • School Uniforms (Currently Unavailable)
  • Clothes (Currently Unavailable)
  • ...and more

Each person's needs are different and each situation is different.  Our CCM staff works hard to make sure that your situation is listened to and your issue is solved to the best of our abilities.  If you are in need of assistance, please call on Fridays to make an appointment to see a Case Worker and see if you qualify for assistance.

The Waukegan Salvation Army is located at 850 S. Greenbay Rd, Waukegan, IL 60085. They can be reached by calling 847-336-1880; or fax 847-336-0323.

Associated Links

American Red Cross
Provides assistance in times of emergency.

Provides support to troops and families in times of emergency.

Navy-Marine Corps Relief Society
Provides access to resources needed in times of emergency.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. », No question is too big or too small 800-342-9647

Military OneSource Newsletter Subscriptions button

Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »

Additional Resources

  • Expand Housing TreeHousing
  • Expand Household Goods TreeHousehold Goods
  • Expand Local Community TreeLocal Community
  • Expand Financial Planning TreeFinancial Planning
  • Expand Employment TreeEmployment
  • Expand Child Care TreeChild Care
  • Expand Education TreeEducation
  • Expand MWR TreeMWR
  • Expand Special Circumstances TreeSpecial Circumstances

Military Crisis Line

Safe Helpline