Joint Personnel Property Shipping Office (JPPSO)- Navy
4825 Bougainville Drive
Bldg 2652, Navy Aloha Center
Code 802, Second Floor
Honolulu, HI 96818-3174

Phone 808-473-7782
Phone (DSN) 315-473-7750
Fax 808-474-4577
Fax (DSN) 315-474-4577

Mon, Tue, Thu, and Fri 7:30 a.m. – 4:00 p.m.
Wed: 9:00 a.m. – 4:00 p.m.

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Shipping Pets

Boarding

The Army MWR Pet Kennel accepts lodgers of the furry kind. USAG-HI Morale, Welfare and Recreation Fund kennel is available for dogs and cats and is located at the Halawa State Quarantine site in Halawa Valley.

Fees

  • Large Kennel is $18.00 per day. $14.00 per day for an additional pet.
  • Small Kennel (cats and dogs under 15 lbs.) is $14.00 per day.
  • $9.00 per day for an additional pet.

Eligibility 

Limited spaces are available for eligible patrons which include: Active Duty, DoD, Retired, and Reservists.

Reservations 

In order to reserve a space for your pet, the registration form must be completed and a two day boarding deposit must be submitted to the kennel at least 20 days prior to the boarding date. From the date that the reservation is made, you have ten days to send in the registration and payment. The deposit will be refunded if the reservation is cancelled within ten days of boarding. Boarding of animals without reservations will only be accepted on space availability. Peak times are summer, Thanksgiving and Christmas; reservations should be made two to three months in advance for best availability options. Call 808-368-3456 for more information and reservations.

Transportation

Health

Nothing can waylay a trip with an animal faster than a health problem, and your pet's well-being should be of primary importance to you.  Have your pet examined by a licensed veterinarian, preferably one who has cared for the animal on a regular basis. Ask the doctor to prescribe a motion sickness pill or sedative as a preventive measure. Don't tranquilize your animal automatically. Sedated animals are more likely to develop problems. (Note: Motion sickness pills are preferable to tranquilizers.) NEVER give your pet tranquilizers without your vet's approval and NEVER give an animal any medication that has been prescribed for human use. Avoid traveling with an animal during extreme weather. Pets who are tranquilized are especially susceptible to breathing problems, as are breeds such as bulldogs, pugs and Pekingese who have short-faced heads.  Some airlines will not accept pets that have been tranquilized.

Air travel has become the most common way to transport animals. Unfortunately, it is also the most stressful and most fraught with potential hazards.

Reservations for cabin pets must be made as early as possible with the airline. Rules differ from airline to airline, but generally only one animal per flight is allowed in the cabin and permission is granted on a first come, first serve basis. Animals traveling in the cabin are considered "carry-on luggage" by airlines, and as such must meet the same criteria as any baggage in that category. In other words, the pet carrier must fit under the seat. Obviously this restricts the carry-on option to very small animals. (A fee is usually charged).

In most cases, animals fly in the cargo section of the plane. Most airlines will allow you to ship your pets as excess baggage and charge accordingly. Charges vary by airline so check with your airline for costs. Also the number of pets in the cargo hold is limited and reservations should be made well in advance. Many airlines also place embargos on pet transportation when the weather can be too hot or cold to transport pets safely.

Another option is shipping your pets as cargo. While this is more expensive than the other two methods, these methods provides more certainty that your pet will be placed on the airplane and is the only way they may travel unaccompanied. Costs vary by airline and are based on the combined weight of the pet and the shipping crate.

All animals must be confined in airline approved shipping crates. Contact your airline for their specific requirements.

The State of Hawaii prohibits the introduction of all snakes. Certain pets other than dogs or cats may also be restricted. To determine if your specific pets is allowed, please contact the Hawaii Department of Agriculture for more information.

Quarantines

Hawaii is rabies-free. Hawaii's dog and cat import law is designed to protect residents and pets from potentially serious health problems associated with the introduction and spread of rabies.

All dogs and cats regardless of age (puppies and kittens included) or purpose, must comply with Hawaii's dog and cat import requirements. Non-domestic dogs and cats and hybrids such as wolf, wolf cross, Dingo, Bengal, Savannah, etc are prohibited under Plant Quarantine law. There are two rabies quarantine programs for dogs and cats entering Hawaii: 120-days and 5-Day-Or-Less (includes airport release). The check list for the 5-Day-Or-Less program can be found online. This list MUST be followed exactly. Any variation may cause your pet to be placed in the 120-day quarantine program.

Fee for Direct Release and Quarantine Programs (due prior to release of your pet)

Total fees:

  • Airport Release program $ 165
  • 5-day-or-less program $ 224*
  • 120-day program $ 1,080

Animals entering Hawaii on direct flights from the British Isles, Australia, Guam, and New Zealand may be exempt from quarantine if specific requirements are met.

The Hawaii Department of Agriculture's Plant Quarantine Branch regulates the importation of non-domestic animals (any animal not considered to be domesticated and common in Hawaii).

Domesticated animals are those animals bred for the purpose of living near or about the habitations of humans. Examples of domesticated animals include dogs, cats, cattle, swine, poultry and horses. Domesticated animals are regulated by the Hawaii Department of Agriculture's Animal Industry Division. For more information on guidelines for importing domesticated animals select either: "Rabies Quarantine for Dogs and Cats" or "Importing Livestock to Hawaii."

Some non-domestic animals are allowed into the State while others are not. If you wish to bring a pet other than a dog or cat, it is highly suggested you contact the Plant Quarantine Non-Domestic and Microorganism office for more information. You may call with questions at 808-832-0566 or 808-837-8413.

For example, the following are some of the more common animals prohibited from entry or possession of private individuals in the State.

  • Alligators
  • Bees (alive or dead)
  • Bulbuls
  • Electric catfishes
  • Ferrets
  • Gerbils
  • Geckos
  • Hamsters
  • Hermit crabs
  • Land snails
  • Monk parakeets
  • Piranhas
  • Snakes
  • Snapping turtles
  • Toucans

Vaccinations, Licensing and Registration

Dog Licenses

All dogs over 4 months of age are required to be licensed. The license may be purchased from the Humane Society, at any satellite city hall, or by mail. The license is good for one year.

Fee:

  • $10 for dogs 4 months through 7 months
  • $10 for neutered dogs 8 months or older. The veterinary certificate [form CS-L(SS)81B] that affirms neutering must be submitted with the application. Download this PDF form here.
  • $28.50 for UNNEUTERED dogs 8 months old and over.

Pet owners have ten working days to register their pets with any Military Veterinary Treatment Facility. All cats and dogs living on Joint Base Pearl Harbor Hickam must have a microchip implant and rabies vaccinations. Microchip Fee: $25, User Fee: $2 + A wellness Screening Fee with each visit: $10.

Neuter Now

The City & County of Honolulu, the Hawaiian Humane Society and Oahu veterinarians jointly support Neuter Now, a program that provides low-cost spaying and neutering for owned dogs and cats. Neuter Now certificates are valid for three months. Costs are $40 for a male cat, $50 for a female cat, $50 for a male dog, and $75 for a female dog.

Purchase a sterilization certificate at the Hawaiian Humane Society or any Satellite City Hall. This subsidized service is available to all residents of Oahu. If you are under age 18, a parent or guardian must sign the sterilization certificate

Dogs in Pick-up Trucks

Dogs in the back of pickup trucks must be properly restrained in a secured carrier or cross-tethered from three points in the truck bed to prevent them from being thrown from the truck.

Leash Law

Dogs on public property are required to be under restraint, that is, on a leash of eight feet or less. This includes beaches and parks, except for those specifically designated as off-leash parks. In addition, dogs are not allowed on private property without the property owner's consent.

Mandatory Spay/Neuter

All cats that are age 6-months or older and allowed outside are required to be spayed or neutered.

Veterinary Services

Veterinary Services are not available on Joint Base Pearl Harbor-Hickam, Naval Base Pearl Harbor.

Veterinary Trearment Facilities (VTF) are available at: 

  • Hickam Air Force Base, 808-449-6481/448-8926
  • Fort Shafter, 808-433-2271
  • Marine Corps Base Hawaii, Kaneohe Bay, 808-257-3643
  • Schofield Barracks, 808-655-5893/5889

The Vet Clinic provides vaccinations, internal/external parasite control and health certificates for dogs and cats of authorized active duty, retired military personnel and their respective dependents. The following products are available: Pet vitamins, heart worm pills, oral hygiene, shampoos, ear cleaner, gentle leader leashes and flea control products. Microchip implants for pet identification are also available at the vet clinic. Appointments are scheduled Monday through Friday, 8:00 a.m. - 4:00 p.m.

Other helpful information regarding Pet Quarantine

Birds

The Department of Agriculture, Plant, and Non-Domestic Animal Quarantine Chapter 71 prohibits the introduction of all birds into Hawai'i except under permit from the State Department of Agriculture. Permits are issued only for birds that are considered not detrimental to Hawai'i's economy and community including our natural resources, agriculture, recreational areas, and general public. For information on bringing your bird to Hawai'i, please call 808-837-8092.

Exceptions to Quarantine

There are no exemptions from quarantine except for the following:

  • Guide dogs for the blind and certified service dogs for the disabled. They will still need to complete pre-shipment requirements, including having a current rabies vaccination and two OIE-FAVN rabies blood tests.
  • Dogs and cats from New Zealand, Australia, Guam and the British Isles.

Foreign Country -- Only pets arriving from the British Isles, Australia, Guam and New Zealand may qualify for exempt status. All other pets will need to qualify under one of the other programs outlined above.

Satellite Quarantine Stations

Honolulu is the port of entry for all animals. Your pet must first come to the Animal Quarantine Station on Oahu for positive identification and examination. Pets usually stay in Honolulu at least 2 days before being transferred. In addition to the fees charged by the satellite facilities, there are also fees that must be paid to the state prior to the pet being transferred to the satellite facility.

There are no satellite facilities on Maui, Molokai or Lanai. However, there are approved animal hospitals on Maui, the Big Island and Kauai where pets may be quarantined.

Satellite Quarantine Stations

Station Telephone Address
Bar-King Dog Kennel, Big Island 808-966-8733 P.O. Box 1184 Keaau, HI 96749
Kauai Humane Society, Kauai 808-632-0610 P.O. Box 3330 Lihue, HI 96766

Transportation

Shipping Procedures

Pets may only enter Hawai'i at the Honolulu International Airport, Oahu. Upon arrival, the airline personnel will transport all dogs and cats directly to the Airport Animal Quarantine Holding Facility (AAQHF), which is staffed by state personnel. Pets qualifying for direct release will be processed at the facility, which is located on the Ewa Service Road that runs between the Interisland Terminal and the Main Terminal 808-837-8092. It is best to go there by car. There is a sign at the head of the road "Plants and Animal Quarantine."

Pets arriving in the late afternoon and evening will be held overnight until inspections are completed the following morning. Pets qualified for direct airport release that are held overnight for release in the morning at the Airport Animal Quarantine Holding Facility must be picked up by 10:00 a.m. or an additional $59 will be charged.

IMPORTANT! Pet owners are responsible for transporting all pets released from the Airport Animal Quarantine Holding Facility (AAQHF) to their vehicles or the Interisland terminal. Airport security regulations do not permit animals to be let out of the transport crate on airport property. Pets must be picked up and loaded into a vehicle or onto a baggage cart in their transport crate. Therefore, vehicles must be large enough to accommodate the intact crate with the pet inside. There are no baggage carts or porters in the immediate vicinity of the AAQHF.

Pet shipping costs vary with the type of flight. For example, if your pet is considered "excess package," the cost is substantially lower because the animal can be carried on the plane. However, the average cost for shipping a pet ranges from $40-50 per pet, to a full fare passenger ticket. Contact airlines directly to obtain additional information on pet shipments.

Commercial Carrier's Pet Policy for Summer Travel

Due to heat consideration many airlines had a restricted policy concerning the transportation of pets from May 15 to Sep 15. Major airlines will not accept pets as checked baggage unless you are military or government personnel with return orders who are traveling with pets from OCONUS to the CONUS for duty. Most airlines would accept your pet as excess baggage, which is the term used when you are traveling with your pet, as long as the temperature, on the day of travel, met the conditions stated in the airline's policy. Please call your CTO agent for the latest information of shipping pet for summer travel.

Kennel Requirements

All animal kennels must meet government regulations for acceptable kennel size and type. When shipping your pet, you can include a familiar toy in the cage. The cage must be large enough for the animal to turn around, standup, and lie down with normal posture and body movement. Several layers of newspaper, shredded paper or absorbent material should be placed in the bottom of the container. You should feed your pets very lightly and provide a drink of water before turning them in for shipment. If at all possible, do not ship female pets that are in heat. This condition causes great distress to other pets and my result in injury. Female suckling young and yet-to-be weaned animals will not be accepted for carriage. Weaned puppies younger than eight weeks old should not be shipped due to possible dehydration.

Costs

Pet shipment is not an entitlement. All costs incurred are at the member's expense. Upon assignment notification from MPF, you must declare whether you're shipping a pet during your assignment briefing. This is accomplished concurrently with your official port call request.

The following information must be provided to TMO when you make your pet reservations:

1. Dimensions and weight of kennel
2. Weight of animal
3. Species of pet (dog or cat)

The government will reimburse "Quarantine" fees up to $550. Reimbursement request is accomplished on Travel Claim, DD Form 1351-2.


Associated Links

Move.mil
Official Defense Personal Property System (DPS) Portal. Find out what type of information can be found and where to find it on Move.mil by watching the video presentation, "What's on Move.mil?"

USDA Pet Inspection Service
Contains information on pet quarantines and traveling with pets.

UK Pet Quarantine
Information necessary to bring Pets to the UK. The United Kingdom does have a “Dangerous Dog Act” which imposes restrictions on certain breeds and imposes stringent rule should the breeds be brought in country.

Shipping Pets to Japan
Information on quarantine and shipping pets to Japan

Korean National Quarantine Station
Information on quarantine and shipping pets to South Korea

Hawaii Quarantine Procedures
Information on pet quarantines for Hawaii.

Navy Household Goods Website
Household Goods provides information for Navy and Marines service members and civilians who need to move their household goods.

Traveling Tips for Persons with Disabilities
Find information on air travel.

TSA Service Animal Information
Find information about traveling with service animals on planes.

Navy Household Goods Channel
Subscribe to the Navy HHG’s YouTube channel for informational videos on DPS, move.mil and other household goods subjects.

Defense Personal Property System Portal (DPS)
DPS Password & Login Procedures video presentation shows how to get your DPS Password and Login to the system for the first time.

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