Joint Personnel Property Shipping Office (JPPSO)- Navy
4825 Bougainville Drive
Bldg 2652, Navy Aloha Center
Code 802, Second Floor
Honolulu, HI 96818-3174

Phone 808-473-7782
Phone (DSN) 315-473-7750
Fax 808-474-4577
Fax (DSN) 315-474-4577

Mon, Tue, Thu, and Fri 7:30 a.m. – 4:00 p.m.
Wed: 9:00 a.m. – 4:00 p.m.

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Household Goods

Arranging Household Goods Shipments

As soon as you are alerted to your upcoming permanent change of station move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or donate serviceable items you no longer need. Gather important family records.

If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in permanent storage. Remember, in overseas areas, the electric current may be different and houses are generally much smaller than those in the United States. These are good questions to ask your sponsor.

Household Goods Shipping Process

The Defense Personal Property System is the online system you will use to manage your household goods shipment. For how-to guides to assist with your application go to


Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations are always changing. Search for more general information on shipping pets.

Many international locations have strict importation laws, including extended quarantines and restrictions on breeds or types of animals. Carefully research these rules as they could impact your moving schedule. You may also find some locations in the United States that have restrictions on certain animals and breeds. Review your new installation's "Shipping Pets" in MilitaryINSTALLATIONS for details.

"It's Your Move"

Review the U.S. Transportation Command booklet, "It's Your Move," for detailed information on weight allowances, the household goods shipping process, storage, automobile shipments, claims processes and the customer satisfaction survey.

Installation Specific Information

Registration and Possession of Firearms is accomplished at Joint Base Pearl Harbor Hickam, Naval Base Pearl Harbor.

All personnel arriving in the State of Hawaii who bring firearms on the island of Oahu will register them with Honolulu Police Department (HPD) Records and Identification Division, Firearms Section 801 South Beretania Street, Honolulu, HI 96813-2501, POC number is (808) 529-3371. The firearms MUST be presented to HPD during initial registration and must be completed with-in 72 hours of receipt of firearms on island.

If the Service Member will live in Military or PPV Housing they must register their firearm with the Joint Base Pearl Harbor Hickam, Naval Base, Pearl Harbor Security Department at 1250 South Drive, Honolulu, HI 96818-4018. The phone number is 808-449-0877, hours of operation: Monday and Friday 8:00 a.m. - 3:00 p.m and Tuesday and Thursday 1:00 p.m. - 3:00 p.m.

NOTE: As proof of ownership and to register a firearm with JBPHH Security, the owner of the firearm will present a valid military I.D. card, proof of HPD firearm registration, and proof of residence in a Housing area. The actual firearm must not be brought to the Joint Base Pearl Harbor Hickam, Naval Base Pearl Harbor Security Department when being registered.

Useful websites and information:

Associated Links
Official Defense Personal Property System (DPS) Portal. Find out what type of information can be found and where to find it on by watching the video presentation, "What's on"

Auto Logistics
Resource for service members moving or storing their personally owned vehicles for a permanent change of station.

US Customs
Find information on importing and exporting products and property.

Navy Household Goods Website
Household Goods provides information for Navy and Marines service members and civilians who need to move their household goods.

Navy Household Goods Channel
Subscribe to the Navy HHG’s YouTube channel for informational videos on DPS, and other household goods subjects.

Defense Personal Property System Portal (DPS)
DPS Password & Login Procedures video presentation shows how to get your DPS Password and Login to the system for the first time.

Questions about household goods & POVs?

Household Goods Portal
Check out the Household Goods Portal »

Please complete the Customer Satisfaction Survey (pdf) after each delivery. Your feedback is important!

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