Joint Personnel Property Shipping Office (JPPSO)- Navy
4825 Bougainville Drive
Bldg 2652, Navy Aloha Center
Code 802, Second Floor
Honolulu, HI 96818-3174
Phone (DSN) 315-473-7750
Fax (DSN) 315-474-4577
Arranging Household Goods Shipments
As soon as you receive to your permanent change of station, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or donate serviceable items you no longer need. Gather important family records. Remember, in overseas areas, houses are generally much smaller than those in the United States and the electric current may be different.
If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in long-term, Non-Temporary Storage, or NTS, storage—check with your sponsor or overseas housing office to assist in determining what items to ship.
Household Goods Shipping Process
The Defense Personal Property System is the online system you will use to request and manage your household goods shipment(s). For how-to guides to assist with your application, go to Move.mil.
Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations frequently change. Contact your local Personal Property Office to request specific country instructions. Military OneSource can make your move easier with helpful tips, resources and hands-on information related to moving with pets and more.
"It's Your Move"
Review the U.S. Transportation Command booklet, "It's Your Move," for detailed information on weight allowances, the household goods shipping process, storage, automobile shipments, claims processes and the customer satisfaction survey.
For assistance on moving entitlements, reach out to:
Navy personnel: firstname.lastname@example.org or 855-HHG-MOVE (855-444-6683)
Marine Corps personnel: email@example.com or 703-695-7765
Air Force personnel: firstname.lastname@example.org or 210-652-3357
Installation Specific Information
Registration and Possession of Firearms is accomplished at Joint Base Pearl Harbor Hickam, Naval Base Pearl Harbor.
All personnel arriving in the State of Hawaii who bring firearms on the island of Oahu will register them with Honolulu Police Department (HPD) Records and Identification Division, Firearms Section 801 South Beretania Street, Honolulu, HI 96813-2501, POC number is (808) 529-3371. The firearms MUST be presented to HPD during initial registration and must be completed with-in 72 hours of receipt of firearms on island.
If the Service Member will live in Military or PPV Housing they must register their firearm with the Joint Base Pearl Harbor Hickam, Naval Base, Pearl Harbor Security Department at 1250 South Drive, Honolulu, HI 96818-4018. The phone number is 808-449-0877, hours of operation: Monday and Friday 8:00 a.m. - 3:00 p.m and Tuesday and Thursday 1:00 p.m. - 3:00 p.m.
NOTE: As proof of ownership and to register a firearm with JBPHH Security, the owner of the firearm will present a valid military I.D. card, proof of HPD firearm registration, and proof of residence in a Housing area. The actual firearm must not be brought to the Joint Base Pearl Harbor Hickam, Naval Base Pearl Harbor Security Department when being registered.
Useful websites and information:
Check out the Household Goods Portal »
Please complete the Customer Satisfaction Survey (pdf) after each delivery. Your feedback is important!