Programs and Services
If you are approaching a permanent change of station, or PCS, you may have questions about your upcoming move. As part of the Military and Family Support Center, the relocation assistance program provides services and resources to help make this transition as smooth as possible. Below is a listing of resources.
- PCS planning — Most relocation assistance programs offer counseling/consultations to assist in the moving process. Those making their first military move, those making their first overseas move or those with challenging or complex situations should contact their installation relocation assistance office as soon as possible for information and assistance.
- MilitaryINSTALLATIONS and Military OneSource — For managing and planning your move, you may want to take advantage of these Department of Defense-sponsored online resources and tools.
- Loan Closet — Loan Closet offers basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment. This service varies by service and installation.
- Workshops and briefings — Workshops vary from installation to installation, but you may find classes on housing options, moving with children, moving with pets or general moving preparation and resources.
- Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing and provide essential information about your next duty station. These briefings can be critical in setting you up for success during the transition to your next duty station.
- Settling-in services — Welcome Wagon services or local area tours may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
- Foreign-born spouse support — Whether you have questions or concerns about immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
- Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.
Programs and services may vary across the installations.
Installation Specific Information
PCS Child Care -- 20-hours free child care for all incoming and outgoing Air Force military personnel only, sponsored by the Air Force Aid Society.
Sponsorship Program -- All incoming personnel to Andersen AFB are required to have a sponsor to facilitate their relocation to Guam. You will be contacted by someone from your unit or you may choose to contact your gaining unit to request a sponsor.
Provides access to 24/7 counseling, information and referral for service families, and if relocating, search for Culture Grams that can provide useful information about your new duty location.
Military Youth on the Move
Answers to military children and teen concerns.
Military Child Education Coalition
Provides information and resources on military education needs.
Official web site for verification of military service for transitioning service members.
AF Wounded Warrior Program
Provides benefits and services available to wounded warriors and families.
Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.
USA4 Military Families
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.