Airman and Family Readiness Center
36 FSS/FSFR
Unit 14002, Box 17
APO, AP 96543-4002

Phone 671-366-8136
Phone (DSN) 315-366-8136
Fax 671-366-8267
Fax (DSN) 315-366-8267

Mon 10:00 a.m. – 4:30 p.m.
Tue – Fri 9:00 a.m. – 4:30 p.m.
Sat & Sun - closed
Holidays and PACAF Family Days – closed

Email | Website | Map

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Relocation Assistance

Programs and Services

If a permanent change of station, or PCS, is in your future, you may have questions about moving. As part of the Military and Family Support Center, the Relocation Assistance Program provides services and resources to help make this transition as smooth as possible. Here’s what they offer:

  • Individual PCS planning — Most relocation programs offer one-on-one consultation. In particular, those making their first military move, those making their first overseas move or those with challenging or complex situations should contact the relocation assistance office.
  • MilitaryINSTALLATIONS and Plan My Move — For managing and planning your move, you may want to take advantage of these DoD-sponsored online relocation tools. You can estimate expenses, locate forms for housing and property shipments, and create a moving calendar.
  • Loan closet — Where available, loan closets offer basic household goods while your personal property is in transit. Typical items include pots and pans, dishes, silverware, irons, ironing boards and infant or toddler car seats. Generally, towels and bed linens are not available, so these should be packed in your express shipment.
  • Workshops and briefings — Workshops vary from installation to installation, but you may find classes on purchasing real estate and renting, budgeting and finance, moving with children or general moving preparation.
  • Pre-departure briefings — These briefings may be called Smooth Move or PCS Briefing, and they provide essential information to prevent you from making uninformed and costly decisions before your move.
  • Settling-in services — Welcome wagon services, local area tours (with child care sometimes provided), or basic household items to use until your goods arrive may be a part of your installation’s settling-in services. Overseas arrival services may include introductory language classes and cultural awareness training.
  • Foreign-born spouse support — Whether your question concerns immigration and naturalization, learning the English language or how to use local transportation, the relocation program provides assistance, classes and referrals.
  • Emergency assistance — From time to time, emergencies occur while moving. The Relocation Assistance Program office has the resources to provide emergency financial assistance and referrals.

Installation Specific Information

PCS Child Care -- 20-hours free child care for all incoming and outgoing Air Force military personnel only, sponsored by the Air Force Aid Society.

Sponsorship Program -- All incoming personnel to Andersen AFB are required to have a sponsor to facilitate their relocation to Guam. You will be contacted by someone from your unit or you may choose to contact your gaining unit to request a sponsor.


Associated Links

Military OneSource
Provides access to 24/7 counseling, information and referral for service families, and if relocating, search for Culture Grams that can provide useful information about your new duty location.

Military Youth on the Move
Answers to military children and teen concerns.

Military Child Education Coalition
Provides information and resources on military education needs.

Transition GPS
Official web site for verification of military service for transitioning service members.

AF Wounded Warrior Program
Provides benefits and services available to wounded warriors and families.

MilitaryKidsConnect
Department of Defense-sponsored website for kids impacted by the deployment of parents and caregivers.

USA4 Military Families
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. »

MilitaryOneSource.mil, No question is too big or too small 800-342-9647

Military OneSource Newsletter Subscriptions button

Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »


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