Medical Treatment Facility
Carolines Avenue
Bldg 26012
Yigo, Guam 96543

Phone 671-366-9355
Phone (DSN) 315-366-9355
Fax 671-366-6547
Fax (DSN) 315-366-6547

Mon – Thur 8:00 a.m. – 5:00 p.m.
Fri 10:00 a.m. – 5:00 p.m.
Sat & Sun - closed
Holidays, Readiness Training days and PACAF Family Days – closed

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Health Care

Moving with TRICARE

When you move, TRICARE moves with you. It's there before, during and when you get to your next duty station. It's available worldwide. There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. With your move, you may have to use a different TRICARE option.

Visit Moving to learn more.

Getting care along the way

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need to get care during your move, visit Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should get all prescriptions refilled before traveling. But if you run out of a prescription drug while traveling, visit Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

  • If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the active duty dental care program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
  • If you are an active-duty service member at an overseas location, you can call the overseas regional call center to get authorization before you see a civilian dentist.
  • If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

Permanent change of station for active-duty service members

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility, or MTF, records section and the dental treatment facility, or DTF. Do this at least one month before your permanent change of station date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit Request Copies of Medical Records.

Installation Specific Information

Health Care Facilities

The Andersen Clinic is an outpatient clinic. Co-located with the Dental clinic, it has an emergency room and only minimal medical procedures can be addressed. Naval Hospital facilitates all emergencies and in patient care. Naval Hospital Guam is located in the village of Agana Heights. It is approximately 20 miles south of Andersen AFB. To get to Naval Hospital, take Route 1 South for approximately 17 miles. Make a left into Route 6 for approximately 0.5 mile and take the first left. Drive approximatley 2 miles and Naval Hospital Gate will be on your left.

Due to the limited procedures and care the Naval Hospital Facility can provide, it is extremely important that your family is screened under the EFM (Exceptional Family Member) Program. In addition, the Andersen clinic is also faced with limitations on care.

Dental Services

Active duty personnel are seen at the Andersen Dental Clinic. Dependents must be enrolled in United Concordia (Delta Dental Plan) and seek dental services outside. You can access the  Dentist Directory on Guam. Second opinions may be provided to dependents on a case by case and availability of space ONLY.


Associated Links

DS Logon (formerly DEERS)
TRICARE beneficiaries can electronically link to their medical records, pay and human resource systems and other websites.

TRICARE
Find out everything you need to know about your medical benefits.

Beneficiary Counseling Assistance Coordinator
A BCAC educates beneficiaries, and enhances a thorough understanding of TRICARE programs.

TRICARE Mobile App for Pharmacy Assistance
Check prescriptions status; order home delivery; find a pharmacy and more all from your phone. You must be registered before downloading the mobile app.

Need personal assistance?

Call your relocation manager »

Or, for 24/7 assistance, call Military OneSource. »

MilitaryOneSource.mil, No question is too big or too small 800-342-9647

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Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »


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