Household Goods/Transportation Office Outbound Household Goods & POV Shipping Information
Personal Property Processing Office (PPPO)
Gebaeude 244
Grafenwoehr, Germany 92655
Bldg 244 APO
AE 09114, Germany

Phone 011-49-9641-83-8447
Phone (DSN) 314-475-8447
Fax 011-9641-8395
Fax (DSN) 314-475-8395

Mon - Fri 8:00 a.m. - 12:00 p.m. and
1:00 p.m. - 3:30 p.m.

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Shipping Pets


When you arrive with pets and ride the S-Bus, the pet will ride in the storage compartment. Billeting charges an initial spray/cleaning fee for your pet, plus a nightly fee. You are responsible for paying this fee, the government only pays for your stay. It is suggested that advance reservations are made for you and your family if you will arrive with pets. Rooms are limited to those who have pets.

Dangerous Dogs

Germany has strict laws concerning the ownership of "fighting dogs". Bavaria prohibits the ownership of these dogs and imposes strict fines against violators. These rules apply to all Americans serving in Europe. Class One dogs may not be owned in or brought into Bavaria. Class one dogs include: Pitt-bull, Bandog, American Staffordshire Terrier, Tosa-Inu, or any dog mixed with any Class One dog. Class Two dogs may be owned and brought into Bavaria provided the dogs pass the temperament test at the owner's expense and are certified as peaceful by an authorized German veterinarian. Any class Two dog that fails the temperament test will be considered a Class One dog and must be removed immediately. Class Two dogs include: Alano, American Bulldog, Bullmastiff, Bull Terrier, Cane Corso, Dog Argentino, Dougue de Bordeaux, Fila Brasileiro, Mastiff, Mastino Espaniol, Mastino Napoletano, Perro de Presa Canario (Dogo Canario).

Pet Shipment

You will need to make special arrangements when shipping pets to Germany.  Here are a few tips to help you with your pet:

  • Obtain a health certificate from your veterinarian dated within 10 days of departure. This certificate is very important.
  • Feed your pet a light meal 6 hours before flight time, and exercise it before putting it in the carrier.
  • Make a reservation for your pet. Book a direct flight if possible.
  • The carrier must be USDA-approved and should be large enough so that your pet can stand, sit and change position comfortably.
  • Do not place a lock on the door of the carrier, in case the airline personnel need to open it in case of an emergency.
  • Ensure that the words "Live Animal" is on the carrier and arrows indicating the upright position.

For additional information contact the installation Veterinary Treatment Facility, Vilseck, Bldg. 222, DSN 314-476-2370 or civilian 011-49-9662-83-2370.

Vaccinations and Registration

All animals belonging to military personnel must be registered with the Veterinary Treatment Facility (VTF). Rabies vaccination is required upon registration if due. German Category 1 and 2 dogs that have passed the temperament test must be registered with the German Rathaus.

Pet Licensing

All pets must be registered within two weeks of arrival in the community. No children under the age of 12 are allowed in the clinic for safety reasons. Pets are not required to be seen by the veterinarian to be registered on post. However, owners must bring pets' health record and signed proof of recent rabies vaccination (by a veterinarian) to the clinic. A Vilseck rabies tag and certificate will then be issued. Pets must be registered every year.

The German Society for Prevention of cruelty to Animals would like you to be aware that German law is very strict. If you don't adhere to regulations, you may get fined. Dogs can only be kept outside if there is a shelter (size about 6 square meters)available for them. Also, they are not to be left by themselves all day long and must be walked on a regular basis. Privately run boarding kennels or facilities supported by the Humane Society are available in Amberg, Seugast, Vilseck, Bayreuth, Regensburg, and Schwandorf.

Veterinary Services

There is a Veterinary Clinic on the Installation. Services are limited and a list of local kennels and veterinarians is available at the clinic. Pet Boarding and Billeting: There are only a few designated rooms for owners of pets. The rates are $3.00 per night per pet with an additional room charge fee of $70 for spraying. The closest kennel is on the outskirts of Vilseck. The next kennels are in Amberg and Weiden (25 km).

The Primary mission is to support the Military Working Dogs of the community. As mission allows, veterinary service personnel will provide preventive medicine care to privately-owned animals to include vaccinations, parasite control, spay/neuter program, and minor sick call visits. To be eligible to receive this service you must be a Military ID card holder.

Particular problems (health) for pets in the area: Parasites, especially ticks, are of primary concern in Bavaria. All animals must be vaccinated against Rabies virus and it is recommended that all dogs and cats receive annual vaccination against primary viruses as well. It is recommended that all animals living on or off post be microchipped. Should an unaccompanied animal be brought to the veterinary clinic, it will be sent to the German Tierheim if we cannot establish the identity of the owner.

Airport Examination Fee

Members of the U.S. forces community who bring their pets along when they arrive in Germany for assignment are charged a fee by German authorities since February 1st, 2013.

The fee will be charged during arrivals at Ramstein Air Base and Frankfurt International Airport.

At Ramstein an examination fee of €55 per pet owner will be charged for all pets imported into Germany from outside the European Union. The fee is being levied in accordance with European Union regulations designed to prevent the introduction and dissemination of rabies.

Upon arrival at Ramstein, pets will be examined by veterinary officials near the passenger terminal's baggage claim area. Owners may pay the fee by credit card only.

Owners arriving with their pets at Frankfurt International Airport will also pay a fee. That fee is €35 per accompanied pet or €55 for an unaccompanied pet, and increases by 50 percent for pets that arrive on a weekend or holiday.

Payment of the fee is the responsibility of the pet owner, and cannot be claimed for reimbursement on an official travel voucher.

Associated Links
Official Defense Personal Property System (DPS) Portal. Find out what type of information can be found and where to find it on by watching the video presentation, "What's on"

USDA Pet Inspection Service
Contains information on pet quarantines and traveling with pets.

UK Pet Quarantine
Information necessary to bring Pets to the UK. The United Kingdom does have a “Dangerous Dog Act” which imposes restrictions on certain breeds and imposes stringent rule should the breeds be brought in country.

Shipping Pets to Japan
Information on quarantine and shipping pets to Japan

Korean National Quarantine Station
Information on quarantine and shipping pets to South Korea

Hawaii Quarantine Procedures
Information on pet quarantines for Hawaii.

United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.

Traveling Tips for Persons with Disabilities
Find information on air travel.

TSA Service Animal Information
Find information about traveling with service animals on planes.

Defense Personal Property System Portal (DPS)
DPS Password & Login Procedures video presentation shows how to get your DPS Password and Login to the system for the first time.

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