Household Goods/Transportation Office Inbound Household Goods & POV Information
Personal Property Processing Office (PPPO) Gebaeude 244
Grafenwoehr, Germany 92655
Bldg 244 APO
AE 09114
Germany

Phone 011-49-9641-83-8438 /-8267 /-8274
Phone (DSN) 314-475-8438 /-8267 /-8274
Fax 011-9641-8395
Fax (DSN) 314-475-8395

Mon - Fri 8:00 a.m. - 12:00 p.m. and
1:00 p.m. - 3:30 p.m.

Email | Website | Map

printerprint friendly view (pdf)    Bookmark and Share    text size decrease increase

Household Goods

Arranging Household Goods Shipments

As soon as you are alerted to your upcoming permanent change of station move, you can start getting your house and family ready. Clean up and get rid of junk. Hold a yard sale or donate serviceable items you no longer need. Gather important family records.

If you are moving overseas, begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in permanent storage. Remember, in overseas areas, the electric current may be different and houses are generally much smaller than those in the United States. These are good questions to ask your sponsor.

Household Goods Shipping Process

The Defense Personal Property System is the online system you will use to manage your household goods shipment. For how-to guides to assist with your application go to Move.mil.

Pets

Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations are always changing. Search Move.mil for more general information on shipping pets.

Many international locations have strict importation laws, including extended quarantines and restrictions on breeds or types of animals. Carefully research these rules as they could impact your moving schedule. You may also find some locations in the United States that have restrictions on certain animals and breeds. Review your new installation's "Shipping Pets" in MilitaryINSTALLATIONS for details.

"It's Your Move"

Review the U.S. Transportation Command booklet, "It's Your Move," for detailed information on weight allowances, the household goods shipping process, storage, automobile shipments, claims processes and the customer satisfaction survey.

Installation Specific Information


Associated Links

Move.mil
Official Defense Personal Property System (DPS) Portal. Find out what type of information can be found and where to find it on Move.mil by watching the video presentation, "What's on Move.mil?"

Auto Logistics
Resource for service members moving or storing their personally owned vehicles for a permanent change of station.

US Customs
Find information on importing and exporting products and property.

United States Army Recruiting Command Soldier and Family Assistance Programs
Public web site for all Army recruiting command needs.

Defense Personal Property System Portal (DPS)
DPS Password & Login Procedures video presentation shows how to get your DPS Password and Login to the system for the first time.

Questions about household goods & POVs?

Household Goods Portal
Check out the Household Goods Portal »

Please complete the Customer Satisfaction Survey (pdf) after each delivery. Your feedback is important!

Military OneSource Newsletter Subscriptions button

Plan My Move, Take control of your PCS move

Do you have orders?

Request a Sponsor »


Additional Resources

  • Expand Housing TreeHousing
  • Expand Household Goods TreeHousehold Goods
  • Expand Local Community TreeLocal Community
  • Expand Financial Planning TreeFinancial Planning
  • Expand Employment TreeEmployment
  • Expand Child Care TreeChild Care
  • Expand Education TreeEducation
  • Expand MWR TreeMWR
  • Expand Special Circumstances TreeSpecial Circumstances

Military Crisis Line

Safe Helpline