Army Emergency Relief (AER) – Tower Barracks
APO, AE 09114
Phone (DSN) 314-475-8371
Fax (DSN) 314-475-6045
Planning for Emergencies
Important Documents/Hand Carry
Even a well-planned move can encounter emergencies. Be sure not to pack important documents in your household goods. Be sure to keep all important papers on hand. Make sure you have important information such as the Staff Duty Officer, your Command Duty Office, and your sponsor's phone number. Your sponsor can be invaluable in case of an emergency while in transit.
American Red Cross
In case of an emergency, you can contact the local American Red Cross (ARC) which is a vital link to families around the world. ARC offers emergency services to the military community. Contact the nearest chapter with following information available: Soldier's full name, Social Security Number, name or location of installation assigned to, address and phone numbers of soldier. Provide the completed ARC Family contact card (Form 5651) to your families.
Army Emergency Relief (AER)
AER is another resource that can be used in case of an emergency. AER is a nonprofit organization. AER can provide financial assistance to meet unforeseen required travel and maintenance related expenses such as transportation, lodging or food, when applicable due to extraordinary costs involved with permanent change of station (PCS). Army Emergency Relief (AER) provides financial assistance to eligible soldiers and their dependents. The primary mission is to provide financial assistance to Army members, (active and retired), family members, widows and orphans in times of valid emergency needs. AER's Education Assistance Program is a secondary mission to help army families with the cost of undergraduate level education.
Assistance can be provided for the following circumstances:
Who is Eligible to Apply to AER
Financial Assistance/How to apply
AER can help with emergency financial needs for food, rent, utilities, emergency transportation and vehicle repair, funeral expenses, medical/dental expenses, and personal needs when pay is delayed or stolen. Assistance is given in the form of an interest-free loan, grant, or part loan and part grant. To receive AER assistance, first see your unit commander then contact the AER office for an appointment.
If an Army installation is not close by, you may contact any of the services' emergency organizations for help. They will in turn contact HQ AER and, upon approval, provide the needed assistance.
For more information, visit the Army Emergency Relief website.
If service member encounters problems such as passport and visa problems, they can contact ATAC.
USAG Bavaria EMERGENCY NUMBERS
Tower Barracks (Grafenwoehr) and Rose Barracks (Vilseck)
CIV 09641-83-114 (Tower Barracks) Graf
CIV 09662-83-114 (Rose Barracks) Vilseck
CIV 09641-83-117 (Tower Barracks)
CIV 09662-83-117 (Rose Barracks)
CIV 09641-83-116 (Tower Barracks)
CIV 09662-83-116 (Rose Barracks)
American Red Cross (Also for AER Emergencies) 1-877-272-7337
Host Nation Police
CIV 09641-83-110 (Tower Barracks)
CIV 09662-83-110 (Rose Barracks)
Host Nation Fire Dept.
CIV 09641-83-112 (Tower Barracks)
CIV 09662-83-112 (Rose Barracks)
Host Nation Ambulance
CIV 09641-19222 (Tower Barracks)
CIV 09662-19222 (Rose Barracks)
24 Hour Chaplain
CIV 0162-2960 838
Military Family Life Counselor
CIV 0152-0294 0761
Nat. Suicide Prevention Hotline
CIV 09641-83-118 (Tower Barracks)
CIV 09641-83-118 (Rose Barracks)
Domestic Violence Hotline
CIV 0162-2960 661
CIV 09641-83-113 (Tower Barracks)
CIV 09662-83-113 (Rose Barracks)
Call your relocation manager »
Or, for 24/7 assistance, call Military OneSource. »